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Our MBP is stranded in ShangHai thread [UK/Eu]

luminol said:
Thanks for the advice. I'm going to have to add the Applecare now because I want the discount and I don't live anywhere near an apple store (so phone support comes in v. useful if/when things go wrong). I guess I'll just have to wait a bit longer and take up residence in this thread.
Click to expand...

Good luck mate.

For your reference, I ordered a MBP on the 16th with a F*ucking Apple remote (excuse my French).

Delivery date quoted as 10th May at the earliest. I have no idea where my order is at the moment (nor does Apple).

Even the bloody Post Office gives you a tracking number for God's sake!

.
 
I just received the eMail as well.

Dear XXXXXX,

Thank you for your recent Apple Store order.

We are happy to advise you, your order will be delivered earlier than anticipated. Your order should be delivered by 28.04.2010.

Visit online Order Status to view the most up-to-date status of your order.

Kind regards,
Apple Online Store Support

However i checked my order status it still no tracking number and carrier info, the estimate delivery date is 5th May.

I hope I can get it tomorrow!
 
I ordered a standard 13 inch 2.4 ghz MBP on 19th April on the apple UK website and i'm still waiting for a delivery date safe in the knowledge that after viewing the shipping information I will have to throw it straight into the recycling bin on arrival to offset my carbon footprint :)

hmm, I think I will plant some trees in the garden instead......




WARSAW, PL 27/04/2010 21:09 DEPARTURE SCAN
27/04/2010 18:33 ARRIVAL SCAN
INCHEON, KR 27/04/2010 11:10 DEPARTURE SCAN
27/04/2010 8:49 ARRIVAL SCAN
SHANGHAI, CN 27/04/2010 6:22 DEPARTURE SCAN
27/04/2010 4:50 DEPARTURE SCAN
27/04/2010 3:39 EXPORT SCAN
KOELN (COLOGNE), DE 26/04/2010 20:53 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
26/04/2010 20:52 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 24/04/2010 23:20 ORIGIN SCAN
CN 24/04/2010 7:51 BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 27/04/2010 17:01 ET
 
gazzamac said:
I ordered a standard 13 inch 2.4 ghz MBP on 19th April on the apple UK website and i'm still waiting for a delivery date safe in the knowledge that after viewing the shipping information I will have to throw it straight into the recycling bin on arrival to offset my carbon footprint :)
Click to expand...

I have the exact same order on the exact same flight. My delivery date disappeared for a while, but now it seems to be the 29th (which means it's very close, yikes!). I live in Helsinki, Finland.
 
tianuk3 said:
Strange. Even though I got a nice email from Apple saying that I would get my laptop tomorrow, still no change on my expected delivery date on the apple website or a tracking number. I really hope that wasn't generic. Will be staying in home all day tomorrow if Apple are to be trusted.
Click to expand...

Same as me.
Maybe they read this thread and have hired ninjas to get them to us.
 
tamtrek said:
Shipped on: Apr 24, 2010 via Merge In Tnst NL Til
Delivers: 03 May, 2010 - 04 May, 2010

Apple Shipment Status:
Shipped to BASEL, CH 24 Apr 2010
Estimated Delivery Date (Subject to change) 10 May 2010 (Subject to change)
Current Delivery Status In Transit to Customer - Shipment on Schedule 29 Apr 2010

Carrier Tracking Number
In transit to final destination - carrier details to be updated shortly.

Hope it arrives soon, can't wait any longer :(
Click to expand...


I basically have the exact same thing standing on my order tracking page. I'm just a bit worried about that date column - I can't really figure out if I should trust the row saying

Estimated Delivery Date ... 10 May 2010
Click to expand...

or the row saying

Current Delivery Status ... Shipment on Schedule ... 29 Apr 2010
Click to expand...

This is getting a tad more frustrating for each day in this limbo of ignorance.
 
tianuk3 said:
Strange. Even though I got a nice email from Apple saying that I would get my laptop tomorrow, still no change on my expected delivery date on the apple website or a tracking number. I really hope that wasn't generic. Will be staying in home all day tomorrow if Apple are to be trusted.
Click to expand...

Hey Apple, What kind of Mickey Mouse operation is this?
 
finally got mine updated!
Heres the deal for UK CTO orders, from the mouth of an apple exec.;
the tracking details are only updated when the MBP is in the UK, (near birmingham). from here, a carrier is assigned as you all know, but once the carrier is assigned, delivery is within 48 hrs, so we dont have to wait for all the crappy tracking info regarding poland, cologne etc.

good times!
 
Mamdouh Medhat said:
I basically have the exact same thing standing on my order tracking page. I'm just a bit worried about that date column - I can't really figure out if I should trust the row saying



or the row saying



This is getting a tad more frustrating for each day in this limbo of ignorance.
Click to expand...

Well, it's certainly not the row saying 'shipment on schedule'; mine said 26th and just changed to 27th as the day ticked over.

Also received the email suggesting it would arrive tomorrow, but with no change to the order status. I contacted apple yesterday and they said it would be tagged with a tracking number when it reached the UK. So I have doubts it will actually materialise - since it suggests its not yet arrived.
 
Like several people above I got an email today from Apple saying I should expect delivery by tomorrow. My order tracking page has finally just updated, although the carrier tracking number is the same as "Our Delivery Reference Number" which has been there since the start, and the assigned carrier is "UK DISTRIBUTION CENTER". Estimated delivery date still lists 5th May.

Talk about confusing! I'm still hopeful my Macbook Pro might turn up tomorrow given Apple's email, but it seems I'm more likely to find it arrive on my doorstep than get any useful information from the tracking system...
 
Hi guys, just wanted to say that my Merge in transit order from NL is now assigned to a carrier (TNT) and on his way to Switzerland:D! I even got a new tracking number from TNT, nice!

The Apple tracking site has been updated as well and now changed from the previous estimated delivery date May 3rd to April 30th. But according to TNT I'll get my new shiny MBP and this damn remote this Wednesday, sweet:p!!

In :apple: we trust;)
 
mrspooney said:
Like several people above I got an email today from Apple saying I should expect delivery by tomorrow. My order tracking page has finally just updated, although the carrier tracking number is the same as "Our Delivery Reference Number" which has been there since the start, and the assigned carrier is "UK DISTRIBUTION CENTER". Estimated delivery date still lists 5th May.

Talk about confusing! I'm still hopeful my Macbook Pro might turn up tomorrow given Apple's email, but it seems I'm more likely to find it arrive on my doorstep than get any useful information from the tracking system...
Click to expand...

I've got the same now, I have now got the tracking number, put it in both UPS and TNT and have no result. It's just the same number as my Delivery Ref. number. Hoping on the delivery tomorrow too :) Will be out of the house from 7am-12am so for once I hope it doesn't arrive in the morning.

Good luck all!
 
Wow! Good news and hope for many in the last few hours. Hopefully my status page will soon change too. This waiting in limbo malarky is really tiring me out!
 
27 Apr 2010 23:27:00 Eindhoven Shipment In Transit.
27 Apr 2010 18:13:50 Arnhem Hub Shipment In Transit.
27 Apr 2010 18:13:12 Arnhem Hub Shipment Received At Transit Point.

100km in 5 hours?????? bike delivery or what?:mad:
 
Order 13th.
Just got my tracking number ^^
It's not UPS this time, It's TNT.

28 Apr 2010 02:17:36 Liege Euro Hub Shipment In Transit.
28 Apr 2010 01:45:00 Liege Euro Hub Shipment In Transit.
28 Apr 2010 01:41:20 Liege Euro Hub Shipment Received At Transit Point.
27 Apr 2010 23:13:00 Eindhoven Shipment In Transit.
27 Apr 2010 20:51:44 Eindhoven Shipment In Transit.
27 Apr 2010 20:51:13 Eindhoven Shipment Received At Origin Depot.

Want to get it asap =(
 
Well things look to be back to normal now as the shipping process for mine has gone to schedule.

In fact the only problem that I have is that it's coming today, rather than tomorrow as expected, and I won't be in.

I ordered on the 19th by the way, MBP 13" base standard configuration.

SHEFFIELD, GB 28/04/2010 5:43 DESTINATION SCAN
28/04/2010 5:41 ARRIVAL SCAN
EAST MIDLANDS AIRPOR, GB 28/04/2010 5:40 DEPARTURE SCAN
28/04/2010 5:40 DEPARTURE SCAN
28/04/2010 3:09 ARRIVAL SCAN
KOELN (COLOGNE), DE 28/04/2010 2:50 DEPARTURE SCAN
28/04/2010 2:11 DEPARTURE SCAN
28/04/2010 0:43 IMPORT SCAN
28/04/2010 0:37 IMPORT SCAN
KOELN (COLOGNE), DE 27/04/2010 23:00 ARRIVAL SCAN
WARSAW, PL 27/04/2010 21:09 DEPARTURE SCAN
27/04/2010 18:33 ARRIVAL SCAN
INCHEON, KR 27/04/2010 11:10 DEPARTURE SCAN
27/04/2010 8:49 ARRIVAL SCAN
SHANGHAI, CN 27/04/2010 6:22 DEPARTURE SCAN
27/04/2010 4:50 DEPARTURE SCAN
27/04/2010 3:43 EXPORT SCAN
KOELN (COLOGNE), DE 26/04/2010 20:53 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
26/04/2010 20:51 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 24/04/2010 23:28 ORIGIN SCAN
CN 24/04/2010 7:51 BILLING INFORMATION RECEIVED
 
I'm in London. Ordered on the 13th (got applecare, should have waited....), shipped on 17th, merge in transit GB.

Got a tracking number last night (1Z.......), and it's out for delivery today (now, even!) with UPS.


Hope that helps someone....
 
Yay!

28 Apr 2010 07:48:35 Oslo Shipment Received At Destination Depot

It's like 20 minutes away. Yay!
But knowing TNT they will not call me if no-one is home, and the missus has an appointment after lunch. Oh well, at least it's in the same country as me.
 
Just ordered a ase 15" macbook pro with hi-res glossy screen, can't wait, hope they get their arse into gear and deliver it quickly!
 
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