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Panther in UK
- Thread starter BowiPod
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Re: Re: Petition
If Macworld calls up Apple and asks them to comment on the record, they're going to stand up and listen. They're not going to listen to iCreate, in all likelihood (although it's worth a shot). I sent an email to Macworld also, so that should show them we mean business.
If it's not here on Monday, I will go ballistic!
If Macworld calls up Apple and asks them to comment on the record, they're going to stand up and listen. They're not going to listen to iCreate, in all likelihood (although it's worth a shot). I sent an email to Macworld also, so that should show them we mean business.
If it's not here on Monday, I will go ballistic!
Let's home all our copies arrive on Monday.
I've never had amazing service from the Apple Store - they've always been slow shippers, but if Apple US can make an extra effort for it's customers, then the UK should follow suit.
I hope they understand that we're just really dedicated users, and we expect the highest quality of service, just as Apple wants us to tell all our PC using friends. It's not looking too sweet right now though.
I've never had amazing service from the Apple Store - they've always been slow shippers, but if Apple US can make an extra effort for it's customers, then the UK should follow suit.
I hope they understand that we're just really dedicated users, and we expect the highest quality of service, just as Apple wants us to tell all our PC using friends. It's not looking too sweet right now though.
christ almighty.... I come back 24 hours later and you lot still haven't received Panther.....
I'm in agreement with eristica, anyone that ordered on condition that it was to be delivered by the evening of the 24th, then get in touch with your local Trading Standards Office and see what they say.
They'll do something if Apple have broken any law.... they love this kind of stuff... and if all you guys get in touch, then volume alone will alert them to something very wrong....
I had to get Trading Standards involved with Apple and Computer Warehouse before because of an eMac that went up in smoke, and then the shodding as service afterwards!... TS couldn't get enough of it... lovin' it they were!!
You ask me, from personal experience, Apple UK in particular really need sorting out... not just for crap service, but also the social disservice of playing Enya all the bleeding time....
I hope you all ring them up 1st thing Mondayand give them serious what for.... and remember resist the force (i.e. the soothing irish accents!) and tell them to change the f**king record too, cos' I've got to call them up soon to get my TiBook fixed, and Enya gets right on my t*ts!
G
I'm in agreement with eristica, anyone that ordered on condition that it was to be delivered by the evening of the 24th, then get in touch with your local Trading Standards Office and see what they say.
They'll do something if Apple have broken any law.... they love this kind of stuff... and if all you guys get in touch, then volume alone will alert them to something very wrong....
I had to get Trading Standards involved with Apple and Computer Warehouse before because of an eMac that went up in smoke, and then the shodding as service afterwards!... TS couldn't get enough of it... lovin' it they were!!
You ask me, from personal experience, Apple UK in particular really need sorting out... not just for crap service, but also the social disservice of playing Enya all the bleeding time....
I hope you all ring them up 1st thing Mondayand give them serious what for.... and remember resist the force (i.e. the soothing irish accents!)
and tell them to change the f**king record too, cos' I've got to call them up soon to get my TiBook fixed, and Enya gets right on my t*ts!G
Bloody hell!!!! Someone actually has a copy. I hope you did the lottery tonight because you're obviously the chosen one at the moment!!!!
I caved....
Today I went and bought retail panther at full price I, I know I know I shouldn't have but I did and woe betide the poor person at apple on Monday morning.
BUT... for the record I am VERY happy with my new panther, no real problems apart from a small iTunes glitch that managed to crash my machine entirely! That only happened once though
Apart from that no probs and I just love expose can spend hours just playing with that....
I hope my UTD does arrive on Monday but Apple Store will still get an earful, when you preorder from the company that makes the software you expect to receive on release date, I'll also get in touch with TS I think because as has been mentioned they love this kind of stuff.
Stephen
(Disgruntled with Apple UK Happy with Panther)
Today I went and bought retail panther at full price I, I know I know I shouldn't have but I did and woe betide the poor person at apple on Monday morning.
BUT... for the record I am VERY happy with my new panther, no real problems apart from a small iTunes glitch that managed to crash my machine entirely! That only happened once though
Apart from that no probs and I just love expose can spend hours just playing with that....
I hope my UTD does arrive on Monday but Apple Store will still get an earful, when you preorder from the company that makes the software you expect to receive on release date, I'll also get in touch with TS I think because as has been mentioned they love this kind of stuff.
Stephen
(Disgruntled with Apple UK Happy with Panther)
Well like ive said before in this thread i havent ordered Panther online from any of the websites but from what i gather from people here in Australia and back home in the UK seems to me as though you all have a case for fair trading standards and us lot down here with the accc there verison of the TS. Well i know this much when i do get home to sheffield which will be a long time away i wont be ordering off the apple site at all no thanks to the poor marks that seem to be going against them here in this Thread. Bearing in mind that i have no idea why they advertised and then fluffed up plain and simple you have a right to stuff and if its advertised by the eve of the 24th of october then theres your case now guess i should sign and finish it all off
Petition Address....
Here is the URL for the petition again....
http://www.petitiononline.com/Appleuk/petition.html
Here is the URL for the petition again....
http://www.petitiononline.com/Appleuk/petition.html
I don't mean to pour scorn on (y)our efforts regarding the petition but it might be worth pointing out that a petition for basically the same thing already exists and has slightly more signatures - 8641 at last count. Check here : http://www.petitiononline.com/AppleInt/petition.html
So how much effect has it had so far? Exactly NONE!
I really think that, if we want to make our dissatisfaction clear to Apple, something more meaningful has to be said/done. Calling them on Monday might help, even if it only makes us feel better individually.
I still believe the totally misleading and untrue claim made on the UK Apple Store about delivery on Fri 24th is our best opportunity. That claim is, by all accounts, an absolute lie - Apple have no defence in saying they meant it would be "shipped" on Fri. That's like saying a letter has been 'delivered' as soon as you drop it in a post-box! It's a ridiculous response.
If we make our feeling about this clear to the appropriate authorities Apple really have no option to pay attention. If you want to make a complaint regarding this you must contact your local Trading Standards Office, usually based in your local authority. You can find your local office by checking here : http://www.tradingstandards.gov.uk/ and there's usually an email address to contact them directly.
An official complaint (or better still lots of them!) is far more likely to gain press attention and thereby give many disgruntled UK Mac users an opportunity to voice their feelings about Apple's past treatment of non-US customers.
If you're not really bothered about any of this that's fine, enjoy a good moan and get on with your life!
But, if you're really sick of Apple's treatment of UK, and international, customers then we need to make a bit more noise about it - and using the right channels.
Over to you?
So how much effect has it had so far? Exactly NONE!
I really think that, if we want to make our dissatisfaction clear to Apple, something more meaningful has to be said/done. Calling them on Monday might help, even if it only makes us feel better individually.
I still believe the totally misleading and untrue claim made on the UK Apple Store about delivery on Fri 24th is our best opportunity. That claim is, by all accounts, an absolute lie - Apple have no defence in saying they meant it would be "shipped" on Fri. That's like saying a letter has been 'delivered' as soon as you drop it in a post-box! It's a ridiculous response.
If we make our feeling about this clear to the appropriate authorities Apple really have no option to pay attention. If you want to make a complaint regarding this you must contact your local Trading Standards Office, usually based in your local authority. You can find your local office by checking here : http://www.tradingstandards.gov.uk/ and there's usually an email address to contact them directly.
An official complaint (or better still lots of them!) is far more likely to gain press attention and thereby give many disgruntled UK Mac users an opportunity to voice their feelings about Apple's past treatment of non-US customers.
If you're not really bothered about any of this that's fine, enjoy a good moan and get on with your life!
But, if you're really sick of Apple's treatment of UK, and international, customers then we need to make a bit more noise about it - and using the right channels.
Over to you?
I don't know about the rest of you, but I ain't holding my breath for a Monday delivery.
Everytime I have ordered an accessory via Apple Store it has always been sent by Parcel Post and has normally taken five days to a week to arrive.
It is really slack of Apple Store to do this. What a waste of time.
Everytime I have ordered an accessory via Apple Store it has always been sent by Parcel Post and has normally taken five days to a week to arrive.
It is really slack of Apple Store to do this. What a waste of time.
I would think monday actually, for anyone who got a shiiping ordertuesday or before.
I ordered my firewire hd couple weeks back, got the shipping notice on tuesday..came on monday.
no way does anything shipped from Ireland take almost a week via normal post.
I believe that 'shipped' meant, 'lets pass the buck, and blame the postal service rather than admit we haven't actually got our act together and shipped it yet'...even if it does arrive on Monday, I'll be calling and emailing my disappointment regarding the lie of promising evening delivery on the 24th.
as for the petition, nice idea but I believe emails to someone in upper management may bear more fruit. Anyone got any UK manager emails? Ive got the UK country manager.
I believe that 'shipped' meant, 'lets pass the buck, and blame the postal service rather than admit we haven't actually got our act together and shipped it yet'...even if it does arrive on Monday, I'll be calling and emailing my disappointment regarding the lie of promising evening delivery on the 24th.
as for the petition, nice idea but I believe emails to someone in upper management may bear more fruit. Anyone got any UK manager emails? Ive got the UK country manager.
Let me get this straight all the stuff thats in the UK is when bought online is shipped from Ireland theres no uk side to all of this.. ha ha ha sorry just thought if i send somthing in the post from Australia back home to england it gets there with in 3 days most of the time and thats a full on 24 hour flight plus sorting out in australia getting though customs and same again in the UK then to be posted to my home address and it still gets there before any of apples stuff even deciceds to leave the Ireland mainland jeez
What's their email address? I've already sent mine to jobsie so any more email address would be a bonus! I want those useless bastards taught a lesson....
PS. Trading standards here I come!!!
Trading Standards
I've made my complaint to Trading Stadards so maybe they'll get in touch with me tomorrow....
Apple UK are stupid stupid stupid....
Stephen
I've made my complaint to Trading Stadards so maybe they'll get in touch with me tomorrow....
Apple UK are stupid stupid stupid....
Stephen