Yes, I ordered through the Apple Installment Plan (AT&T phone), Apple website on a computer and received the reservation email. I ordered a 256GB silver around 3:06 AM. It stated a Nov 3 date. I still haven't received the 2nd email to complete the process.
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pending reservation email
- Thread starter thirdeye313
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Yes, I ordered through the Apple Installment Plan (AT&T phone), Apple website on a computer and received the reservation email. I ordered a 256GB silver around 3:06 AM. It stated a Nov 3 date. I still haven't received the 2nd email to complete the process.
I have a W order number as well. Does that mean my order is all set or should I be waiting for a second e-mail from my reservation e-mail? Also, does W mean December or does that mean it just went through? My window says Nov 17-24.
Hope my story helps..
I ordered around 12:08am or so i could not get into the app or anything. I had chrome open and it worked a lot better then Safari this time.. I got the the same message telling me about my pending reservation email. I don't recall saying the time frame it would be shipping i was just trying to finish and order but reservation worked for me.
Reservation email received: 2:43 am
Complete my order email 2:55 am
Order processing at 4:43 am (time i woke up for work)
Delivery date Nov 3.
I ordered around 12:08am or so i could not get into the app or anything. I had chrome open and it worked a lot better then Safari this time.. I got the the same message telling me about my pending reservation email. I don't recall saying the time frame it would be shipping i was just trying to finish and order but reservation worked for me.
Reservation email received: 2:43 am
Complete my order email 2:55 am
Order processing at 4:43 am (time i woke up for work)
Delivery date Nov 3.
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Thank you for that reply, it gives me hope that we might not be screwed up. Did your reservation start with the letter B?
Sorry to say that if you encountered this during the process the thing to do was to re-start the order process from scratch until you had success. That's what I did and was able to order a phone for 11/3 pickup at a local store. I got an order confirmation email with a W order number. Hours later, I got the reservation email which can be disregarded.
Interesting. I too received an email exactly at 5:42 am and still haven't received the second one to complete purchase.
exactly this. I tried using the reservation email even I also had an active order but already detected that I had an active order to the same number, so I can ignore that and stick to the order that went throygh
I got the same error for reservation but I kept pushing it and I was able to place an order for delivery on Friday
Like many of you, I got the reservation notice and email.
I'm using Verizon prepaid, and after contacting them directly, I was asked to call their sales department. The sales rep, who was refreshingly helpful and honest, said that there really wasn't anything he could do for me in helping the reservation go through. Something to do with the way prepaid services are billed, and that in effect, prepaid people are second-class citizens at Verizon, and their systems aren't up to par. He told me my best shot was to contact Apple.
I'm holding for them now, so we'll see how it goes. I'm not terribly hopeful. I hope one of you get my likely-to-be abandoned reservation slot.
Seems weird that there would be roadblocks for someone ready and willing to part with $1000+ for a phone.
I'm using Verizon prepaid, and after contacting them directly, I was asked to call their sales department. The sales rep, who was refreshingly helpful and honest, said that there really wasn't anything he could do for me in helping the reservation go through. Something to do with the way prepaid services are billed, and that in effect, prepaid people are second-class citizens at Verizon, and their systems aren't up to par. He told me my best shot was to contact Apple.
I'm holding for them now, so we'll see how it goes. I'm not terribly hopeful. I hope one of you get my likely-to-be abandoned reservation slot.
Seems weird that there would be roadblocks for someone ready and willing to part with $1000+ for a phone.
I received the 'Your iphone has been reserved' email at 5:42am.
I have not received a 2nd email yet.
I want to pay outright for the phone and my order number starts with a B.
Did you do that after receiving a reservation email or after preorders went live?
No I got reservation email at 540am est
I got the error for reservation at 304am est
I kept pushing it and at 306am est I was able to place order for release date delivery! From the app the regular way
Guys, I just received my reservation number this morning. It’s letting me go through the ordering process but when I reach the shipping part, it told me they can’t ship at a PO Box and I have to choose the store pickup option. However, the store pickup is all unavailable so it’s not letting me through. Apple support at both chat and phone call are unavailable at this time. How do I get through this? Anybody with similar issues?
I just finished chatting with a rep - she said they are obv experiencing delays and that the reservation email will hold your spot (delivery date) and not to cancel and reorder....NOW, is that true - who knows, but that is was she said.