Samsung's Galaxy Note 7 Smartphone Banned From All U.S. Flights

[deckard666]

Pretty amazing how times have changed, eh? Smoking on an airplane... who thought that was a good idea to begin with?

Funny enough it did mean the air quality was a lot better than it is now.... A QI fact.

 

[Sefstah]

Samsung has teamed up with ISIS and created the Note 7.

 

[BeanieMan]

No, it's petulance. Lots of macrumors members are celebrating. Don't deny it.

Petulance - the quality of being childishly sulky or bad-tempered.

(Sulky - morose, bad-tempered, and resentful; refusing to be cooperative or cheerful)

I.e., being petulant specifically excludes any form of celebrating.

versus:

Schadenfreude - pleasure derived by someone from another person's misfortune

I believe schadenfreude is what you really mean to say, and I don't think any reasonable person would deny there is plenty of that happening now. On the other hand, I struggle to imagine how any of the reactions of the apple fan base could be perceived as petulance. In any case, it's a far stretch.

Basically, I'm saying you're right, if what you really meant was 'schadenfreude'. If you really meant 'petulance', then I cannot disagree more.

 

[Jack Burton]

This thread is cringe of the highest order.

 

[Solomani]

If Samsung smart, Samsung ship all new Galaxy phones with Apple Logo Sticker. Customer stick Apple Logo Sticker on back of Samsung phone. Then it pretend to be iPhone. Can board plane no problem, ho harrassingment from TSA! Board plane with Galaxy 7? No problem!

But maybe Samsong not so smart. Will give out obsolete Apple Logo Sticker from 20 years ago. Fail.

 

[Arndroid]

Although I'm an Apple user, Im kinda disappointed that this blog only posts about negative things about Apple competitors. Samsung has announced last night that they'd compensate G Note 7 buyers with $25 credit for other manufacturer's phones or up to $100 for another Samsung phone.
Not that that would relieve the horror this incident may have caused, i really hope Macrumors would give us "balanced" info.
Yes I know this is a Apple-Biased site, but that doesn't mean the journalists should give myopic views to its readers.

Given the headaches involved those monies are literally the least samsung could do.

Was reading about a guy on a business trip when the ban went into effect. He has to arrange safe ground shipping of his phone back to his house just so he can then return it and "get" $25 or $100?

The newest galaxy phone now is getting close to eight months old so the $100 is worth much less than $100.

Should anyone be applauding how Samsung handled any part of this?

 

[apolloa]

Sorry you missed my point. The day before the total ban you are on the opposite side of the country on a business trip. So you now have to interrupt the trip, go find a retailer, exchange your phone, program the phone, all before you get on the plane home or next business distinction. If that happened to me, Samsung would owe me way more then $100. That $100 would not even cover an hour of my lost business time. Or for that matter the $100 does not even cover my non-business time. Points out how poorly Samsung has handled this mess. They just do not get it, especially for business.

Well you'll have to sort yourself out. You could always send your Note 7 via road courier I guess? Samsung haven't handled this poorly at all, how can you blame them for the timing of it being banned on aircraft? It's hardly the end of the world, just a mere inconvenience that's easy to resolve.
[doublepost=1476554491][/doublepost]

I have several computers, including a superior custom built PC and a top of the line MacBook Pro 15".

My sig served exactly one purpose, and looking at your angsty reply, it did beautifully.

So you've made a sig to troll people? Seriously? Or is that made to purposely annoy and insult those who are waiting for the new MacBook Pros?
[doublepost=1476554705][/doublepost]

Ah, okay. I get it. It's completely okay for people to make mountains out of molehills and jump to conclusions with Apple products, but we're supposed to be patient and wait for things to play out when it's Samsung or anyone else that is experiencing issues.

What are you on about? If you want to compare here, Apple wouldn't do a thing until forced to by a class action lawsuit or regulators told it to, it would then become yet another infamous 'known Apple issue'.
Samsung have gone to some length here with the phone, they request d you return it and never use it BEFORE it was banned on all US flights, not sure about the rest of the world.
[doublepost=1476554836][/doublepost]

Given the headaches involved those monies are literally the least samsung could do.

Was reading about a guy on a business trip when the ban went into effect. He has to arrange safe ground shipping of his phone back to his house just so he can then return it and "get" $25 or $100?

The newest galaxy phone now is getting close to eight months old so the $100 is worth much less than $100.

Should anyone be applauding how Samsung handled any part of this?

And what would you like Samsung to do then for the very few people that may have been caught out by a ban on flights it DID NOT instigate? What would you like them to do? Bearing in mind the law doesn't require them to do a damn thing behind what they have.

 

[WRChris]

Should anyone be applauding how Samsung handled any part of this?

Obviously
[doublepost=1476555118][/doublepost]

Well you'll have to sort yourself out. You could always send your Note 7 via road courier I guess? Samsung haven't handled this poorly at all, how can you blame them for the timing of it being banned on aircraft? It's hardly the end of the world, just a mere inconvenience that's easy to resolve.
[doublepost=1476554491][/doublepost]

So you've made a sig to troll people? Seriously? Or is that made to purposely annoy and insult those who are waiting for the new MacBook Pros?
[doublepost=1476554705][/doublepost]

What are you on about? If you want to compare here, Apple wouldn't do a thing until forced to by a class action lawsuit or regulators told it to, it would then become yet another infamous 'known Apple issue'.
Samsung have gone to some length here with the phone, they request d you return it and never use it BEFORE it was banned on all US flights, not sure about the rest of the world.
[doublepost=1476554836][/doublepost]

And what would you like Samsung to do then for th very few people that may have been caught out by a ban on flights it DID NOT instigate? What would you like them to do? Bearing in mind the law doesn't require them to do a damn thing behind what they have.

Should reimburse those people, obviously. What other cell phone can you buy that can't be taken on a plane? Was the phone marketed as a phone that cannot be taken on a plane?

 

[31 Flavas]

So are macrumors members. It's called petulance.

Don't macrumors members also like it when Apple is having problems, too? Each side calls the others kettle black.

 

[Tubamajuba]

What are you on about? If you want to compare here, Apple wouldn't do a thing until forced to by a class action lawsuit or regulators told it to, it would then become yet another infamous 'known Apple issue'.
Samsung have gone to some length here with the phone, they request d you return it and never use it BEFORE it was banned on all US flights, not sure about the rest of the world.

http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation

Apple and Samsung are both large corporations that, when faced with defective products, eventually do the right thing as a result of intense public pressure. I don't understand why we should gloss over Samsung's poorly attempted cover-up if we're going to bring up Apple's failures in relation to much smaller issues that don't cause physical harm and ban their devices from airplanes.

And yes, I think Samsung is now doing the right thing and handling it well- because of the negative publicity they've received. It's the exact same motivation that Apple has when they decide to initiate a recall.

 

[apolloa]

Obviously
[doublepost=1476555118][/doublepost]
Should reimburse those people, obviously. What other cell phone can you buy that can't be taken on a plane? Was the phone marketed as a phone that cannot be taken on a plane?

Who's to say they won't do that? Seems to be if you complain enough you can get some money back in one way or another. I'm pretty sure they didn't design and plan to sell a phone that can't go on a plane. As I said it'll only be a few people caught by this ban.

 

[Gasu E.]

No, the behaviour most definitely is petulant; 'Haha, they're failing.'

But your own posts throughout this thread have been an exemplar of petulance!

 

[apolloa]

http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation

Apple and Samsung are both large corporations that, when faced with defective products, eventually do the right thing as a result of intense public pressure. I don't understand why we should gloss over Samsung's poorly attempted cover-up if we're going to bring up Apple's failures in relation to much smaller issues that don't cause physical harm and ban their devices from airplanes.

And yes, I think Samsung is now doing the right thing and handling it well- because of the negative publicity they've received. It's the exact same motivation that Apple has when they decide to initiate a recall.

A poorly attempted cover up? What did they cover up? No one knows as fact what processes and procedures Samsung followed and were require pd to follow under law, but the American safety board do, are they stating a Samsung cover up? Are they taking Samsung to court? No they are not. This ideology is nothing more then the usual conspiracy theory culture going nuts. Until soomeone like the CPSC takes any action then it's bs.

 

[Nefilim]

Although I'm an Apple user, Im kinda disappointed that this blog only posts about negative things about Apple competitors. Samsung has announced last night that they'd compensate G Note 7 buyers with $25 credit for other manufacturer's phones or up to $100 for another Samsung phone.
Not that that would relieve the horror this incident may have caused, i really hope Macrumors would give us "balanced" info.
Yes I know this is a Apple-Biased site, but that doesn't mean the journalists should give myopic views to its readers.

Didn't macrumors cover the Note 7 before it all blew up?

 

[Tubamajuba]

A poorly attempted cover up? What did they cover up? No one knows as fact what processes and procedures Samsung followed and were require pd to follow under law, but the American safety board do, are they stating a Samsung cover up? Are they taking Samsung to court? No they are not. This ideology is nothing more then the usual conspiracy theory culture going nuts. Until soomeone like the CPSC takes any action then it's bs.

It's clear from the text message that they were contemplating trying to keep him from going public about his replacement phone catching fire. And why does the government suddenly need to get involved before we can pass judgment on Samsung, yet message board posters are sufficient enough to indict Apple for just about everything under the sun?

You clearly have a different standard for Apple than you do Samsung, as evidenced by your constant bashing of Apple and your refusal to say anything negative about Samsung.

 

[muadibe]

Just read a tweet about an announcement at Nashville airport where they informed travelers that taking a Note 7 on a plane can result in a $125k fine or 10yrs jail.

 

[apolloa]

It's clear from the text message that they were contemplating trying to keep him from going public about his replacement phone catching fire. And why does the government suddenly need to get involved before we can pass judgment on Samsung, yet message board posters are sufficient enough to indict Apple for just about everything under the sun?

You clearly have a different standard for Apple than you do Samsung, as evidenced by your constant bashing of Apple and your refusal to say anything negative about Samsung.

Is it not the the job of the CPSC to get involved, isn't that what they are there for? What the tax payers pay them for?
As for this text message, did that person hand their phone over to Samsung or did they refuse to do so? I don't think message posters need to pass judgement on Apple, we have facts to do that already from Apple themselves about repairing different computers and devices due to known defects, you can go and research those as their have been rather a few over the years.

And no I do not bash Apple constantly, and the fact I don't go bashing Samsung is because I don't follow this campaign of cover ups and how dare they sell a phone that catches fire. Because that's like implying they did it all on purpose in my mind. But people will see what they want to see as is the norm with forums, just like being accused of not owning an iPhone 7 which I proved the accuser to be wrong about.
Instead I like to believe in facts and not the overblown hyperbole attitude the world is going to end as portrayed by posters on here.

 

[kdarling]

The shoe bomber was easily handled too. Why do we bother banning bombs.

Heh. If a bomb a month was going off on airliners, then talking about preventing "even one incident" would sound pretty weak, don't you think?

Well, every month on the average for the past decade, there's been at least one cargo or passenger airliner lithium battery incident involving extreme heat, smoke, fire or explosion, reported to the FAA.

Yet, passengers and crew are still allowed to bring their lithium powered phones, cameras, tablets, laptops onto airplanes.

So the DOT Secretary's ominous sounding comment, that "even one fire incident in-flight poses a high risk", doesn't mean that he thinks "even one" is too much, because such events are going to happen with or without the Note 7 around.

So I didn't say it shouldn't be banned. I said that there was no reason to use scare words making it sound like it was necessary to prevent "even one fire", when a more honest announcement would've explained that such things happen and are taken care of all the time, so don't freak out, we simply wanted to prevent more than the usual number of incidents.

That's my complaint: it's bad enough that the public is fed with overly dramatic fears about flying from Hollywood, without the government adding more.

 

[The Barron]

I'm not sure I would call it poorly run. They are pretty damn successful. They did what every company has done. First spin, then accept some liability, usually blaming it on something not specific to their company, manufacturing bug etc, then the last thing, and only last thing, is to admit there's an actual problem. Apple would have done the same thing. They haven't even admitted there's a screen bug in the iPhone 6 and 6s. Par for the course.

Their TV's are awesome! Their phone division is poorly run & the blame for this entire fiasco sit squarely on their inability to zero in on the problem. Is it the battery? Maybe not! It could be design and other internals and they can't find it!

 

[Tubamajuba]

Is it not the the job of the CPSC to get involved, isn't that what they are there for? What the tax payers pay them for?
As for this text message, did that person hand their phone over to Samsung or did they refuse to do so? I don't think message posters need to pass judgement on Apple, we have facts to do that already from Apple themselves about repairing different computers and devices due to known defects, you can go and research those as their have been rather a few over the years.

And no I do not bash Apple constantly, and the fact I don't go bashing Samsung is because I don't follow this campaign of cover ups and how dare they sell a phone that catches fire. Because that's like implying they did it all in purpose in my mind. But people will see what they want to see as is the norm with forums, just like being accused of not owning an iPhone 7 which I proded the accuser to be wrong about.

Interesting- so if the CPSC doesn't get involved with an Apple recall or issue, does the issue matter?

And Samsung certainly didn't intend to create a phone that doubles as a bomb, but Apple doesn't intend to produce devices that they have to recall or replace either. Clearly, it's no big deal if Apple, Samsung, or any other company releases a defective device- they didn't mean to, after all.

It seems like you'll be giving Apple the benefit of the doubt from now on, just as you've done with Samsung here, so I look forward to your nuanced posts that urge people not to blame Apple for product issues.

 

[erzhik]

Gotta feel bad for Samsung engineers. They create a great phone, then have to rush the production to beat out the iPhone and now all the time they spent making this phone is gone to ****.. Probably all because someone on the high floor demanded they rush it out.

 

[apolloa]

Interesting- so if the CPSC doesn't get involved with an Apple recall or issue, does the issue matter?

And Samsung certainly didn't intend to create a phone that doubles as a bomb, but Apple doesn't intend to produce devices that they have to recall or replace either. Clearly, it's no big deal if Apple, Samsung, or any other company releases a defective device- they didn't mean to, after all.

It seems like you'll be giving Apple the benefit of the doubt from now on, just as you've done with Samsung here, so I look forward to your nuanced posts that urge people not to blame Apple for product issues.

Give Apple the benefit of the doubt for what? I would be very surprised if they are as generous if the iPhone started catching fire left and right! But thankfully these things don't happen all the time, well not enough to cause concern anyway.
And it's not a big deal, the media is making it out to be, but it's been correctly handled.

The big deal are the battery's but you would need to stop using all your Lithium powers devices to be happy about it, but we don't as life goes on, and it's incredibly rare to be burnt by a Lithium powered device. Out of the billions and billions and billions sold, the number of faulty devices INCLUDING the Note 7 is utterly tiny.

Apple issues matter just as much, but I do not know how the CPSC gets involved with those as I only know of one fire risk recall, with the iPod Nano First gen device.

 

[Tubamajuba]

Give Apple the benefit of the doubt for what? I would be very surprised if they are as generous if the iPhone started catching fire left and right! But thankfully these things don't happen all the time, well not enough to cause concern anyway.
And it's not a big deal, the media is making it out to be, but it's been correctly handled.

The big deal are the battery's but you would need to stop using all your Lithium powers devices to be happy about it, but we don't as life goes on, and it's incredibly rare to be burnt by a Lithium powered device. Out of the billions and billions and billions sold, the number of faulty devices INCLUDING the Note 7 is utterly tiny.

Apple issues matter just as much, but I do not know how the CPSC gets involved with those as I only know of one fire risk recall, with the iPod Nano First gen device.

Replacing and/or refunding exploding phones isn't "generous", it's exactly what any company (including Apple) would have to do in this situation. Still, I don't think this will ever be an issue for Samsung again.

I really, really hope we get significantly better battery technology soon. Battery technology has been stagnant for way too long.

 

[WRChris]

And what would you like Samsung to do then for the very few people that may have been caught out by a ban on flights it DID NOT instigate? What would you like them to do?

(Samsung)Should reimburse those people, obviously.

Who's to say they won't do that?

I imagine they will, they don't really have much of a choice. They should be in face-saving mode, instead of claiming they don't know what caused the issue. If it was happening on a large enough scale to stop producing, they should know exactly what's going on. They need to blame a certain component and then change it and tout that the note 8 is completely free of the faulty part/s.
[doublepost=1476567241][/doublepost]

The big deal are the battery's.....the number of faulty devices INCLUDING the Note 7 is utterly tiny.

What has Samsung said the problem is? The battery? Last I knew, they were not saying. But there was a significant enough amount of them burning up that they needed taken out of production. If it was as simple as a faulty battery, why scrap the whole phone?

 

[totes_not_lagwagon]

They should be in face-saving mode, instead of claiming they don't know what caused the issue. If it was happening on a large enough scale to stop producing, they should know exactly what's going on. They need to blame a certain component and then change it and tout that the note 8 is completely free of the faulty part

They really need to do release a definitive statement on what went wrong. If they just shrug and stick with their statement of not knowing how is anyone meant to have any faith in new devices?