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Walked into Best Buy Friday. They had the model I wanted, so I cancelled my "October" apple.com order and walked out much happier 15 minutes later.
 
I wasn't nasty at all! I was actually very calm but I just mentioned that I really wanted to file a complaint. I think those are the trigger words. ;)

"I want to file an official complaint" are the dirtiest words to use in customer service. They have no choice but to placate you, once you use those words.:D

Just to be sure... it was the 1-800-MYAPPLE number, right?
 
Walked into Best Buy Friday. They had the model I wanted, so I cancelled my "October" apple.com order and walked out much happier 15 minutes later.

did they reset your upgrade eligibility when you cancelled right away?
 
Ordered a gold unlocked 32GB model today. I'm assuming by 'October' is means 'October 2014'
 
My two Space Gray 64gb phones shipped

I ordered through Apple.com on Sept 26 and my phones shipped this morning, estimated delivery Oct. 10 by 8pm.
 
October Ship

Yup ! , Ordered late morning 20th Sept , nothing happened yet . Apple sent me an e-mail saying they hadn't forgotten me but they were busy serving everyobodey else in the world ! ( Sarcasm off ...:) )

M
 
What sucks for me is that I waited up the morning if launch till 3AM obviously. I'm from CT. I went to order at the exact time the systems went up. I had the 1-3 business days date when I did this. But when I went to finalize I guess I had an AT&T payment & forgot to pay it. So I paid it that night and had to wait for it to process. It processed the next day and I ordered the Gold AT&T 32GB by 11:20. What sucks is I thought about getting the 64GB. Which I thought was gonna have more demand!

I think I was wrong because it seems to be like the 64GBs are seeing a little movement much quicker and also the tMobile unlocked. So those of you who do have tMobile are very lucky. I'm also going to call and complain as soon as I can. Lets see what I can put on AHHAHA :D

I've seen gold models in my state & it's because they picked up in store. What's Sucks about CT is that it's so small and close to Every other state that they come here to get things if they're not available elsewhere. Ugh I'm so sick of waiting. So those of us that have been waiting since the 20th have definitely been waiting over 16 days correct?
 
I know that Silver and Gray are much easier to come by than Gold. This is based on the shipped status everyone else has confirmed.
 
ugh okay where can i send a complaint email?

Right. I want to write a letter!!! I just called and got a very sweet girl telling me everything that I know already. That I ordered a gold iPhone. And my ship date is October ._. What good is that information to me!?
 
Ordered the 5s/16GB/Space Grey/T-Mobil (full price; contract-free)
from Apple Online Store on Sept. 26th - for standard delivery to Los Angeles.

Received confirmation e-mail immediately saying:
"Your order is being processed"
Shipment: October

I've not heard a word or seen any change since then. :(
Anyone else in similar circumstances?
 
Note to everyone who wants to lodge a complaint:

Call up Apple Online Store (1-800-MYAPPLE) and begin your conversation with a live agent with: "I would like to file a complaint, regarding my order". They will have no choice but to listen to you.
 
Gold 16g sprint ordered at sept. 20 930am

I'm on the same boat, have not had a chance...:( when do you guys think I'll get mines?
 
I will only come back after :apple: finishes their pending 20th orders

Really annoying and confusing!

Ordered at 2am 20th 5s gold 32g from apple HK

12 days are too much for processing the order

:mad:
 
I will only come back after :apple: finishes their pending 20th orders

Really annoying and confusing!

Ordered at 2am 20th 5s gold 32g from apple HK

12 days are too much for processing the order

:mad:

Don't worry, we will all see movement by next week (13th-31st Oct.)
 
Ordered at a gold 32 gig for AT&T at 7am on 9/25 (couldn't decide if I really wanted to upgrade from my 5) and it's processing. I'm going to wait another week and then I'm going to start stalking the best buys in my area.
 
Nothing for me today :(

Metaphorically goes home and will come back tomorrow...
 
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