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This is bad. Apple just told me they shipped it yesterday. That's good, but what's the bad part?? They shipped it to me via USPS!!! Shouldn't they ship it to me under FedEx Overnight? What should I do?? It still hasn't arrived yet.
 
This is bad. Apple just told me they shipped it yesterday. That's good, but what's the bad part?? They shipped it to me via USPS!!! Shouldn't they ship it to me under FedEx Overnight? What should I do?? It still hasn't arrived yet.

You can go buy it at an Apple store and refuse shipment when it arrives or just send it back for about a buck-send Apple a message.

They have dropped the ball a little with this one and it's possible someone in logistics screwed up.

I'm really surprised by this.
 
Mine updated a little earlier with an est. delivery BY Sept. 1.

Damn you Apple, not only do you lie but now I have to wait on getting a case, because I know if I go into that Apple Store I will end up buying a copy!!!!! :mad:
 
Mine still hasn't shipped, damn. Really bummed out how they unprioritized us who ordered UTD. I mean I wouldn't have mind paying for FedEX shipping for it.
 
My UTD order has arrived today, however I was out and it is being held at the Post Office.
I'm pleased it's arrived, of course, but I'm just not that bothered, as I am waiting for M-Audio to release SL drivers for my audio interface. Which means I'll be installing sometime in the 12 months!

Is that in a retail box or is it just a disc? Also does it include the full version of snow leopard?
 
This is rediculous jut spent way too long on the phone with an apple manager, paul. He told me that basically every UTD customer gets the shaft. He tried to tell me that every person i talked to that told me I would get it today lied to me. I talked to 4 people today via chat, and apple sales and every single one said it would arrive today.
 
Ya, thats what I found out today on the phone, they told me that the people that bought the 29.99 dollar version would have theirs today, the UTD program would be shipped out today. I ended up just going to BestBuy and buying it there for 25 dollars, all that this has taught me is if you want something on launch day, do not order it online.

Overall it is a nice upgrade, I am still trying to find out what all is different. It seems a little faster, but I have not done anything to intensive.

Oh and I am new to mac (kinda) but I am wondering, does apple normally charge for OS updates?
 
Ya, thats what I found out today on the phone, they told me that the people that bought the 29.99 dollar version would have theirs today, the UTD program would be shipped out today. I ended up just going to BestBuy and buying it there for 25 dollars, all that this has taught me is if you want something on launch day, do not order it online.

Overall it is a nice upgrade, I am still trying to find out what all is different. It seems a little faster, but I have not done anything to intensive.

Oh and I am new to mac (kinda) but I am wondering, does apple normally charge for OS updates?

Major updates, yes. 10.1, 10.2,10.3, etc. (Same as Windows) These only come out once every couple years.

Everything in between is a free download from Software Update.
 
UTD, ordered on June 16th, not shipped yet... I went to FutureShop to purchase the $35 upgrade box, anyway I had to purchase it anyway for my gf's MacBook. Like many others said, it's sad UTD orders weren't shipped at the same time.

I ordered via UTD on June 16 as well. I just received an email saying it was shipped out yesterday via USPS and will be delivered Sept 1. :rolleyes:
 
I finally received my shipment notification email, a few hours after the order status page had updated to 'shipped'. The tracking number was listed as 'NONE', with a link to Purolator's homepage. Thanks, Apple! Delivers by September 3rd.

I wasn't aware that Purolator offered a shipping service w/o a tracking number.
 
I finally received my shipment notification email, a few hours after the order status page had updated to 'shipped'. The tracking number was listed as 'NONE', with a link to Purolator's homepage. Thanks, Apple! Delivers by September 3rd.

I wasn't aware that Purolator offered a shipping service w/o a tracking number.

It's likely coming standard mail (or expresspost), so no tracking number, mine also says "Canadian Post/Purolator" and no tracking number either.
 
Of course you're missing the point. I don't think anyone here gives a rats a$$ about having to wait a few more days or even another week, it's about Apple selectively shipping the $29 version before the UTD orders. Most people (including myself) ordered back in June when we bought our new Macs and we are getting our order shipped days after people who ordered the $29 version 2 days ago. :p

agreed.

i have read numerous people offer such insights as "you paid a cheaper price, be happy" or "go outside over the weekend" or "get a life" or "we all paid $x,000 for a computer at some point."

my issue is that -- for whatever reason (does it matter?) -- i prefer to do an OS installation on a weekend, when it will not interfere with other stuff i have going on (and i have time to restore an old OS if necessary).

regardless of price paid, apple staff repeatedly affirmed two things:
1) orders were processed in the order received;
2) UTD orders should arrive today.

what would have made me happy(-ier) is if we were simply told that customers who recently bought a mac and were eligible to participate in the UTD program could make a choice: pay $9.95 and get it sometime after launch, or pay $29 and get it on launch day.

had i not been told, repeatedly, that my copy would arrive at the same time, i would have made arrangements to get it another way.

if i had an apple store nearby, no big deal. however, the nearest one is 5h by car. the nearest best buy is >2h, too. couple that with the fact that we didn't learn the truth about these orders until mid-day friday, and it turns out to be a disappointment.

for the record, i have a rich life (as i imagine most folks here "complaining" do, too), and why is it wrong to (a) get excited about the launch of a new OS, or (b) guard our time and expect products to be delivered when customer service tells us they will, so we can plan an installation on our timeframe....AND get outside, spend time with families, work, do all the other stuff we like to do?

finally, to the guy who suggested it's appropriate for apple to ship in order of price paid..... would you feel any different if you ordered the low-end macbook, then waited extra days because apple was shipping macbook pros instead? if you ordered a pro, would you be ok with getting bumped for several days to those who ordered airs? would you all be ok getting bumped by a flurry of mac pro orders?

doesn't make sense, and it's generally not considered good business practice.

it's apparent that many commenting in such a way have limited life experience and are a little, perhaps, naive.
 
It's likely coming standard mail (or expresspost), so no tracking number, mine also says "Canadian Post/Purolator" and no tracking number either.

I do not understand how there cannot be any tracking number. Even expresspost can be tracked.

However, more ridiculous is that I paid $13+tax to ship a FREE product, and it's getting sent by standard mail with NO tracking number? $13 to ship a DVD... and it is STANDARD mail? Uhhh... ok.
 
agreed.

i have read numerous people offer such insights as "you paid a cheaper price, be happy" or "go outside over the weekend" or "get a life" or "we all paid $x,000 for a computer at some point."

my issue is that -- for whatever reason (does it matter?) -- i prefer to do an OS installation on a weekend, when it will not interfere with other stuff i have going on (and i have time to restore an old OS if necessary).

regardless of price paid, apple staff repeatedly affirmed two things:
1) orders were processed in the order received;
2) UTD orders should arrive today.

what would have made me happy(-ier) is if we were simply told that customers who recently bought a mac and were eligible to participate in the UTD program could make a choice: pay $9.95 and get it sometime after launch, or pay $29 and get it on launch day.

had i not been told, repeatedly, that my copy would arrive at the same time, i would have made arrangements to get it another way.

if i had an apple store nearby, no big deal. however, the nearest one is 5h by car. the nearest best buy is >2h, too. couple that with the fact that we didn't learn the truth about these orders until mid-day friday, and it turns out to be a disappointment.

for the record, i have a rich life (as i imagine most folks here "complaining" do, too), and why is it wrong to (a) get excited about the launch of a new OS, or (b) guard our time and expect products to be delivered when customer service tells us they will, so we can plan an installation on our timeframe....AND get outside, spend time with families, work, do all the other stuff we like to do?

finally, to the guy who suggested it's appropriate for apple to ship in order of price paid..... would you feel any different if you ordered the low-end macbook, then waited extra days because apple was shipping macbook pros instead? if you ordered a pro, would you be ok with getting bumped for several days to those who ordered airs? would you all be ok getting bumped by a flurry of mac pro orders?

doesn't make sense, and it's generally not considered good business practice.

it's apparent that many commenting in such a way have limited life experience and are a little, perhaps, naive.
Sums the situation up perfectly
 
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