I got my phone.
I'm switching from AT&T to Sprint. When I pre-ordered I opted to get a new number. But now I am wanting to just port my number from AT&T.
When I call the 866-437-1818 number, it asks me to enter the number I want to port. When I enter it it says "Sorry I didn't get that" and asks me to enter it again. When I enter it again it tells me it's going to transfer me to someone that can help me, and then hangs up on me.
What do I do? I have tried it a few times now and from different phones.
Try to call this number 8777754886 is retention number, which is a straight number to operator , hopefully they can help you with the problem.
Btw I got an email that my phone was delivered at my door (no one is home ) so I'm driving home to see if is really here, wish me luck guys
Last edited: