If a customer ignores or doesn't see the text / email, T-Mobile will change their plan automatically.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
T-Mobile Automatically Upgrading Users to More Expensive Plans, But There's an Opt-Out Option
- Thread starter MacRumors
- Start date
- Sort by reaction score
T-mobile under Legere used to be the honest wireless company, the uncarrier, and it was more than marketing. For example, they did not charge 20 cents to send a text message which costs them 0.01 cents to send. This is really disappointing.
So - is this saying you need to spend $5 additional per month to have the ability to get a new phone? (or a discount on a new phone?) costs you $120 over two years.
Does "Upgrade Ready" start when you start? or start after two years of being on the plan?
Does "Upgrade Ready" start when you start? or start after two years of being on the plan?
Last edited:
Don't believe the T-Mobile double-talk. The migration to a new plan would cost more than $5 per line.
No it’s saying they’re going to change peoples plans to more expensive ones without permission from the customer.
This makes me wish even more than Apple’s iPhone upgrade program allowed MVNO’s, etc. I hate that it has to be tied to a postpaid carrier because they are all just colluding together on pricing.
And this is the ultimate corporate move of “we are keeping our prices the same, so we didn’t lie - but we are moving you to new plans 😁”
And this is the ultimate corporate move of “we are keeping our prices the same, so we didn’t lie - but we are moving you to new plans 😁”
Go5G's 3 lines is $130/month on the website because it includes "Get a 3rd line FREE for new customers" promo. Whether T-Mobile extend the promo with this migration remains to be seen. If they don't, you are looking at $155 + $5 for smartwatch.
Go5G offers only 2 benefits over Magenta: (1) 15GB vs. 5GB Hotspot and (2) 10GB vs 5GB in Canada and Mexico. It is entirely possible that in the future, Magenta will offer weaker phone promos, but I don't think these benefits are worth paying $30/month more.
What logic is that? If I wanted "more", I'd upgrade myself. I don't need or want T-Mobile telling me what I don't need and forcing me to take it and pay a higher price. This MUST be illegal somehow.
If they want to give me more and keep the price the same, fine. I can choose to ignore the crap benefit they think is worth more, but they should NOT be allowed to raise my price, change my plan and expect me to be happy.
What about the free lines we've accumulated over the years? Are those now $10+ each?
Just finished switching to US mobile for two reasons. One, i'm not about to give T-mobile access to a debit card or bank account to keep the $5 per line autopay discount with their track record of data breaches. And this issue is two. Currently was on old one 55+ for my parents @ $30/line and my line was $45 to add the Magenta features. Losing the autopay would have raised our price to $120/month.
I have Simple Choice with Unlimited High Speed and International Calling (Worldwide - Not just Canada/Mexico like most) for about $130 after taxes for 4 lines. Recently added 2 more with buy one get one…. I’d lose my $10 international calling that applied to my entire account if plan changes. T-Mobile themselves always advised me never to switch to a newer plan so this forced upgrade is kinda ironic/sad.
It’s kinda ironic how after that merger with Sprint, T-Mobile started turning into AT&T and Verizon. Earlier this year, they also removed the auto-pay discount unless you pay with your debit card or bank account. I’m sorry, but T-Mobile has had so many security breaches that you have to be suicidal to store your debit card or checking account info on their website. And now this…
Competition is good, mergers…are not so much.
Competition is good, mergers…are not so much.
Haven’t all of the “big 3” screwed us over one way or another by now?
I have Mint and love the service, but with T-Mobile looking to buy Mint Mobile I'm afraid they'll pull something shady like this too, or raise prices, or stop giving free data increases with each plan every other year like they have since 2019.
In 2019, the base $15/mo plan went from 2GB to 3GB. In 2021, it increased from 3GB to 4GB. And this past April, they raised it from 4GB to 5GB.
Meanwhile, the $20/mo plan went from 5GB to 8GB in 2019, then the 8GB plan increased to 10GB in 2021, and this year it went from 10GB to 15GB.
The $25/mo plan rose from 10GB to 12GB in 2019, it increased from 12GB to 15GB in 2021 and it went from 15GB to 20GB in April.
Let's see what happens in 2025.
Considering I pay $75 for 5 lines after tax, $5 - $10 more per line would not be a terrible price but nowhere near a great price. We'll opt out.
We have ONE Plan Unlimited 55 Benefits. $70/month for two lines. We got it because of relatively cheap overseas and a good amount of data overseas. We get $10 discount for autopay which I would do anyway. At the time Verizon was worse for overseas. Service for T-Mobile used to be not as good, but seems to be pretty good now.
Thanks MacRumors for the heads-up. I can't imagine what else we would want. Cheaper overseas calls maybe, but I doubt even a $5/month increase would make that worthwhile. Looking on my phone at Go5G Next which they pointed me too—$100/month more. Better hotspot, Premium Data (whatever that is). Same overseas. AAA which we have, so if not too big a hassle might defray some of the cost.
Thanks MacRumors for the heads-up. I can't imagine what else we would want. Cheaper overseas calls maybe, but I doubt even a $5/month increase would make that worthwhile. Looking on my phone at Go5G Next which they pointed me too—$100/month more. Better hotspot, Premium Data (whatever that is). Same overseas. AAA which we have, so if not too big a hassle might defray some of the cost.
Catherine Zeta-Jones would NEVER have allowed this! 
Both Verizon and T-Mobile force customers to use autopay with a debit card and linked checking account in order to get a discount on their monthly bill. AT&T was actually the last company to require it. Verizon lets customers autopay with their Verizon credit card. We can always pay the bill by credit card before the autopay date. I like doing this so I can get the cashback from my MasterCard.
Except T-Mobile is still calling themselves the Un-carrier.
Here's a recent example: https://www.t-mobile.com/news/un-carrier/un-carrier-move-phone-freedom
Introducing T-Mobile’s Latest Un-carrier Move “Phone Freedom”
April 20, 2023
BELLEVUE, Wash. — April 20, 2023
What’s the news: T-Mobile is making another Un-carrier move, Phone Freedom, in response to the Carriers’ move to three-year device contracts – with no other option – all while jacking up prices on their existing customers. With the move, T-Mobile is helping customers break free by:
- Debuting Go5G Plus, the first wireless plan that guarantees new and existing customers always get the same great device deals and are upgrade-ready every two years. Plus, they get $270 in added value every month for families and more.
- Paying off your old, locked phone and giving you a brand-new one on America's most awarded 5G network with The Easy Unlock.
- Introducing a Go Back Guarantee for switchers and a plan promotion worthy of the Un-carrier’s Decade of Disruption.
Who it’s for: Everyone.
The Carriers are blowing smoke again, and there’s no better day to call them out than today. In a streamed media event, T-Mobile CEO Mike Sievert and President Mike Katz unveiled Phone Freedom — an Un-carrier move that frees you and your phone from Carrier lock-in and hidden gotchas.
What is this move if not a "hidden gotcha" that T-Mobile likes to call out the other carriers on?
T-Mobile has slowly changed ever since Mike Sievert took over as CEO from John Legere. They've done more and more things the other carriers were known for.