Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPhone 16 Pro Max Touch issues with 16 Pro / Pro Max display

Pudlo said:
3:41 ...exactly my experience
Click to expand...

My 16 Pro Max has absolutely none of these touch screen issues. Never a single time, no matter how I hold it-- including in situations like in the above video. Which makes me suspect that this is some kind of undiagnosed hardware issue that Apple is avoiding admitting to...

And here's why I'm extra suspicous of that. My previous phone, a 15 Pro Max, had a different intermittent issue with the touch screen since I first got it on launch day, where the area above the Dynamic Island would randomly stop responding to touch. Maybe 30% of the time I was unable to pull down my notification window. I had a second 15 Pro Max for work that had the exact same issue. I thought it had to be a software bug, but it never resolved, so I took it in to the Apple Store. They refused to do anything to fix it, because their screen test diagnostic (where you move your finger all over the screen to "paint" in all the touch zones) didn't show anything wrong with it. And that's not surprising, because that kind of test will never be able to diagnose a screen that is working itermittently.

After much arguing I gave up, because the Apple Store employee said that they can't do a repair unless they get a diagnostic report that shows a failure, OR unless the phone is physically damaged (he even inferred to me that maybe I should go smash it myself and bring it back in so that they can put in a physical damage repair in the system....:rolleyes:). So I traded it in for a 16 Pro Max (manufactured Sept 2024), and what do you know-- now I can pull down my notifications 100% of the time, from anywhere along the top of the screen, just as it should be.

So SOMETHING was faulty with the touch screen on two of my 15 Pro Max units, which means it couldn't have been THAT rare of a hardware defect, but nothing has ever been reported about it. I'm sure a lot of people with the same issue probably live with it on a daily basis and have no clue, either because they're swiping down from the top-left of the screen for notifications and don't know the middle doesn't work right, or else they've just gotten used to swiping down multiple times to check notifications thinking that they just didn't swipe down properly. o_O
 
Last edited:
  • Like
Reactions: quents, AppleAura and Pudlo
vinegarshots said:
My 16 Pro Max has absolutely none of these touch screen issues. Never a single time, no matter how I hold it-- including in situations like in the above video. Which makes me suspect that this is some kind of undiagnosed hardware issue that Apple is avoiding admitting to...

And here's why I'm extra suspicous of that. My previous phone, a 15 Pro Max, had a different intermittent issue with the touch screen since I first got it on launch day, where the area above the Dynamic Island would randomly stop responding to touch. Maybe 30% of the time I was unable to pull down my notification window. I had a second 15 Pro Max for work that had the exact same issue. I thought it had to be a software bug, but it never resolved, so I took it in to the Apple Store. They refused to do anything to fix it, because their screen test diagnostic (where you move your finger all over the screen to "paint" in all the touch zones) didn't show anything wrong with it. And that's not surprising, because that kind of test will never be able to diagnose a screen that is working itermittently.

After much arguing I gave up, because the Apple Store employee said that they can't do a repair unless they get a diagnostic report that shows a failure, OR unless the phone is physically damaged (he even inferred to me that maybe I should go smash it myself and bring it back in so that they can put in a physical damage repair in the system....:rolleyes:). So I traded it in for a 16 Pro Max (manufactured Sept 2024), and what do you know-- now I can pull down my notifications 100% of the time, from anywhere along the top of the screen, just as it should be.

So SOMETHING was faulty with the touch screen on two of my 15 Pro Max units, which means it couldn't have been THAT rare of a hardware defect, but nothing has ever been reported about it. I'm sure a lot of people with the same issue probably live with it on a daily basis and have no clue, either because they're swiping down from the top-left of the screen for notifications and don't know the middle doesn't work right, or else they've just gotten used to swiping down multiple times to check notifications thinking that they just didn't swipe down properly. o_O
Click to expand...
I Belive with september built on 16pro max is K for touch issue, also my fathar has a 16pm with same built
 
Webster's Mac said:
Still sometimes seems less responsive with a screen protector. October build.
Click to expand...
i just installed a new flolab on my new 16 PM (3rd time is a charmand i got a decent screen now) and can clearly see a difference in an input sensitivity with a screen protector on to the point where I’m considering taking it off 😒
 
Pudlo said:
i just installed a new flolab on my new 16 PM (3rd time is a charmand i got a decent screen now) and can clearly see a difference in an input sensitivity with a screen protector on to the point where I’m considering taking it off 😒
Click to expand...
Date battery build?
 
romanson said:
I have july edition
I did some things that I will share with you , will maybe help , but dont know.
First of all , i dont have touch screen issues , but I did had a serious case of laging when typing , and had a missed types.
Now i will give all the steps I did , and from that moment the lag is gone , as well as missed typing.
First , go in keyboard settings and reset all keyboard settings. Than disable all stuff like , swipe to type , predictive text and so on.
Second , put two languages for typing , ect english us and english uk, and when laging starts just switch to another language and that is it.
After reseting keyboard and adding two lanhlguages , restart your phone and just use it.
There is no some crazy theory by my opinion that one build is bad and other is fine , and so on. Of course , there are some defectives phones , always will be too , but than again that is normal. Those that had defective phones probably recived new ones and that is it. And for the end , I am using magic jhon screen protector , but from day one I was using some cheap screen protector and there were a lot of laging , and since I put it on magic jhon screen protector , its also been better.
You will have ocasinal laging , but it will grately depend on app you are using , like viber , or whatsapp. What i constaly only see still laging is backspace key , but this is also not constant , its from time to time.
I think that apple has more throuble with wrong scaling UI and apps that it has with screens and touches...
That is it from my side
Click to expand...
When you say July edition, you mean date battery build?
 
Pudlo said:
3:41 ...exactly my experience
Click to expand...
I am doing the same thing on my 16pro, but I cannot reproduce this issue. I read a lot of people have this problem, but I never noticed it and it works the same as my previous iPhone 13. Is this really a software problem then?
 
raymond7 said:
I am doing the same thing on my 16pro, but I cannot reproduce this issue. I read a lot of people have this problem, but I never noticed it and it works the same as my previous iPhone 13. Is this really a software problem then?
Click to expand...
I have an iPhone 16 Pro Max (battery build July) and the truth is that I've been a little scared with touch problems. Suddenly some touch fails but nothing that has not happened to me also in my previous 13 Pro Max. The only obvious thing is that the edges of the keyboard are less sensitive and suddenly I fail with the letter A (Latin American querty keyboard, the "a" is at one end), but I think it is the false touch algorithm, because the thin bezels. I insist, I don't have touch problems, only the keyboard and specifically a single letter, but now that I've read this. When I put the keyboard in English, I have NO PROBLEM at all.
 
Last edited:
After a few weeks of use of my iPhone 16 pro max (coming from a 14 Pro Max) I could say I experienced a few touch issues, mostly related to WhatsApp, and most of the times concerning audio messages’ button. I definitely think it’s a software glitch because bringing the keyboard up completely solves the problem.
 
  • Like
Reactions: Fred Zed
FlyingDutch said:
After a few weeks of use of my iPhone 16 pro max (coming from a 14 Pro Max) I could say I experienced a few touch issues, mostly related to WhatsApp, and most of the times concerning audio messages’ button. I definitely think it’s a software glitch because bringing the keyboard up completely solves the problem.
Click to expand...
Same. WhatsApp audio button for sure. But telegram audio button works all of the time. Located in same area of screen.
 
  • Like
Reactions: MagneticResonance and FlyingDutch
FlyingDutch said:
After a few weeks of use of my iPhone 16 pro max (coming from a 14 Pro Max) I could say I experienced a few touch issues, mostly related to WhatsApp, and most of the times concerning audio messages’ button. I definitely think it’s a software glitch because bringing the keyboard up completely solves the problem.
Click to expand...
What's the date battery build?
 
Jutah said:
Guys, please stop with this theory about the manufacturing week and the constant questions about when the phone was made. There’s no correlation.

Also, the date you’re asking for is the battery’s manufacturing date 🤔
Click to expand...
Amin to that.
Its not a big time conspiracy theory.
Its just software
 
  • Like
Reactions: 3Rock and FlyingDutch
The touch issue will be the type of screen LG Samsung or another brand…
Because if the issue is the software Apple resolved it.
Apple dont resolve it.
 
Jutah said:
Guys, please stop with this theory about the manufacturing week and the constant questions about when the phone was made. There’s no correlation.

Also, the date you’re asking for is the battery’s manufacturing date 🤔
Click to expand...

romanson said:
Amin to that.
Its not a big time conspiracy theory.
Its just software
Click to expand...

FlyingDutch said:
This. There is no correlation
Click to expand...

I can definitively say that some 16 Pro Max do not have this issue. Mine never misses a touch input, ever, even when I try holding my other finger all along the edges of the phone, etc. So… seems like it’s worth investigating if there is a correlation to something, because “just software” doesn’t explain that at all.

And like I said before, my launch 15 Pro Maxes had a glitchy touchscreen issue out of the box that never went away through the entire ios17 and 18 cycle, and later units didn’t have that issue. So I strongly suggest that if you’re still in your return window, you keep returning your phone until you get one that works, because Apple will never fix it if it’s a hardware issue unless they do a full recall
 
Last edited:
  • Like
Reactions: MagneticResonance, Bstephens and Pudlo
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back