•
Apple
Jan 16, 2025 at 7:30 AM
Hello there! If you are still seeing this on the latest seed build, can you please capture a new system diagnostics log (sysdiagnose) taken immediately after the problem occurs?
1. Reproduce the issue and confirm that it has happened.
2. Take a screenshot. (The picture’s creation time will help us know where in the logs to look.)
3. Quickly launch Feedback Assistant and select this bug report.
4. At the bottom of the report, tap on Respond.
5. The response should already be gathering a sysdiagnose. If it is not, tap on Add Files and from the list, choose “sysdiagnose logs”.
6. Tap on “Add image or video” to also attach the screenshot.
7. When the sysdiagnose is done gathering, hit Submit to send both back to us.
If you are unable to complete these steps because of the touchscreen problem, please shut down and restart the device and then complete these steps, but also indicate that this is what you did and try to give some time estimate for how many minutes have passed since the problem occurred.
Thanks,
--Dan