No, as the hoolah on here has been the viewing angles are bad, so that if its tilted back even a little off perfect (which is already too far back in my opinion) the colours all fade/wash out and it goes negative.
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UK - Anyone's Macbook Shipped Yet?
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No, as the hoolah on here has been the viewing angles are bad, so that if its tilted back even a little off perfect (which is already too far back in my opinion) the colours all fade/wash out and it goes negative.
No updates yet today. I rang Apple, they said expected delivery 4th-5th November. Seems pretty ridiculous considering I ordered it on the 16th :/. I'll keep you posted if there are any updates today, but I'm not too optimistic.
Wow thats pretty unfair considering that I brought mine on the 23rd (With ipod) and its already shipped and is expected on the 4th
Somebody send Apple a link to these forums, that there are 20 page threads on both the macbook and macbook pro shipping to Europe and mostly full of complaints and anxiety.
What was the point in me paying Apple £1000 on the 14th when i could have paid it today in the store in town and got one quicker...?
The long shipping times wouldn't be so bad if we had some form of tracking but we're in the dark and calling Apple doesn't seem to help.
What was the point in me paying Apple £1000 on the 14th when i could have paid it today in the store in town and got one quicker...?
The long shipping times wouldn't be so bad if we had some form of tracking but we're in the dark and calling Apple doesn't seem to help.
the angles just like the old macbook, the difference is the new one is far brighter
I too have just received an email from the executive team. Looking forward to him calling me soon.
same here, mine changed to "preparing for handover" yesterday. Hopefully we get a tracking number by tomorrow. btw, my estimated delivery now changed to 31st from 01st.
so don't tilt the screen back too much then?
any other "problems" with it?
hows the battery cover?
overall? happy with it?
was this the email to steve jobs?
what was the response you got?
and what did you say in your email?
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Yeah to steve@mac.com
My email:
Dear Mr. Jobs, as a UK Apple customer I felt I must take this opportunity to write to you concerning the poor performance of your UK Online Apple Store.
Since there are no Apple stores in the whole of the North-East of England (talk to Jony Ive - it's a really cool place) I was forced to order online to secure my academic discount. However, for the second time I have been treated poorly by the store.
I ordered immediately after your keynote address and was given a delivery date of October 30th. I thought this was pretty poor since you are supposed to be a premium manufacturer but I assumed everyone was waiting because of demand. How wrong I was. It seems you have chosen to look after your US customers and ignore those based in the EU. US customers received their laptops within a few days, as a British customer you have over £900 of my money but I still have no idea when I will receive my laptop.
The tracking status only updated today after your UK phone lines closed for the evening - coincidence - I think not.
I feel extremely disappointed, buying an Apple product should be an unparalleled experience, yet in the UK your online shopping experience is easily beaten by companies such as Dell.
Apple products are expensive (even more so in the UK) and this should translate to fantastic customer service but sadly it seems it really is just the much talked about "Apple tax".
I hope to receive a response,
My Name
Reply:
Dear Mr. XXXXXX,
My name is Peter Coughlan from the Apple Executive Relations Department .
I attempted to call you this morning on the number given on your order but could not get through.
Thankyou for your recent email and for your valued feedback.
I have set up an immediate escalation with our Logistics team to prioritise your order and do all we possibly can to get it to you.
The due delivery date is 30th October 2008.
I will personally monitor the progress of this delivery through to yourself and keep you updated.
I apologise for the inconvenience and frustration of the lack of updates and take on board how it must be irritating to see US customers receive their orders more quickly.
(As I'm sure you can appreciate, there are a number very different logistical factors at play here which affect UK customers differently to those in the US)
I can certainly try to call you again on an alternative phone number if you wish to forward that to me, alternatively, we can communicate via email to try to resolve this issue to your satisfaction as quickly as possible.
Kind regards
Peter Coughlan
Executive Relations Department
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exactly, mine changed also shifted from 1 nov to 31 oct.
I hope we get a tracking tonight.....
It shouldnt take more then 24 hrs to give it to a carrier
got the phone call from the same guy. he said he'll email me but hasn't
i sent my email to sjobs@apple.com at 21:50 yesterday
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got the phone call from the same guy. he said he'll email me but hasn't
i sent my email to sjobs@apple.com at 21:50 yesterday
You have a PM
Seems like im exactly a day behind you Timmbo so would be nice if you hear anything to put it on here as I am unable to call apple to chase up my order.
Thanks
got the phone call from the same guy. he said he'll email me but hasn't
damn "executives"
its good to see people's statuses are changing.. mine still unchanged though.. and still gives yesterdays date for some reason!
i'll be giving up hope soon and asking for my money back!!
might as well send a sniffer dog out and "track" it.. we'd get far more reliable results
mine is still on "preparing shipment to final courier"
where do u live?? and have u ordered anything with the MB?
Well what I mean is a tilt the screen back to the perfect angle, but of course any slight movement of my head causes the contrasts to alter.
Other than that, and one or two slanted functions keys (which I only see If I look for them) it seems to be perfect.
My apple remote was actually in the Macbook box under it, so that probably held the order up a day or two!
did you own a macbook before? or is this your first one?
slanted function keys???.. you mean the print is slanted or the actual key is not square on?
oh well.. at least you have yours now... where's the unboxing video!?!?