Unhappy People, what do you want?

[ddavid]

Yes, I can absolutely return the phone if I want, but that will be wasting HUNDREDS of dollars I've spent in the iTunes store on apps. How hard is it for a multi billion dollar company to make a phone that works?! I know that some of you feel a personal connection to Apple and defend them no matter what they do. Don't get me wrong, they are right most of the time, but they really messed up with this one. The only way I'd be happy about this situation is if they fixed my hardware.

You spent HUNDREDS on Apps in 22 days? Really? Gambling App? Porn?

Sorry, at this point there is no fix for your hardware. Again, sorry. You can go back to your previous phone and return your current iPhone or manage your "hardware limitation," I'm sure Apple will address this issue in future designs but at this point most people are complaining about their icons changing from 4 bars to 2 bars. Most people aren't dropping calls and MOST people who replicate the issue are doing it as a party trick or youtube topic. It makes for lots of web hits and gets viewers/readers/listeners for the media.

 

[Arran]

I'm changing my position on this matter

I want something that looks like this... (so I won't forget where the antenna is and go touching it )

 

[Chunkycat]

These never ending complaints and demands are driving me nuts at this point!
I'm really really sorry for those who have the reception, proximity sensor, sim-card and other problems with their phones. But what do you want?
You've been given a plausible explanation of what's going on, you've been given free cases for your phones if you want them, you've been given a choice to return your faulty devices for a full refund with no restocking fees. If the device is not working and can not be immediately fixed, return it and buy another device and move on. You are like children throwing a fit in the middle of the street, you know you can't get what you want immediately but you still throw yourselves on the ground and yell and cry.

By the way, comparing iPhone 4 with Toyota is not the brightest idea. Nothing in common whatsoever.

 

[ddavid]

By the way, I've had my 4 for about 10 days and must say that the reception is much better than the 3Gs. I bought it the day before a vacation and noticed that I had service in areas that I never had cell coverage with my 3Gs or 2G or my wife's cell or anyone else's for that matter. I was getting 1 and 2 bars and 3G coverage where others were getting "no service" messages. Too cool.

Yes, this is anecdotal and only one persons experience but there are improvements to antenna that mitigate the issues with "the crack!"

 

[mgamber]

Like you, he's entitled to say whatever he wants. (That said, nobody's being forced to agree with it.)

Just ignore whatever you don't like and reassess your options on that basis. Don't take it all to heart and get stressed. Not worth it.

I'm hardly getting all stressed over a phone but Apple goes out of it's way to stop jailbreaking including security code AND trying to get laws passed to outlaw it. It's kind of hard to ignore that because without jailbreaking, the phone is almost laughably restricted in a lot of ways. This coming from "Mr Cool" who tries to promote himself and his company as the "champion of the little guy" with "think different"? C'mon, really?

Also, if Apple is going to promote "Just return it" as a valid option if you don't like the phone, they need to drop their "special agreements" with 3rd party software vendors which restricts what those vendors can do on other platforms. That is, if you use specific functionality of an app on the iPhone that isn't available on Android or Windows Mobile or whatever because Apple said "you scratch our back and we'll scratch yours", "Just return it" isn't an option and it's by Apple's design. Assuming I wanted to return the phone, that's exactly the position I would be in and I hardly think it's fair to anyone who does want to return it. In fact, I'd take it a step further and say that if you return the phone, you should also get back whatever you spent in the app store since the time of purchase of the phone and have your account wiped clean so you can't then get a 3GS and scam Apple. What good is iPhone software if you don't have an iPhone?

Oh yes, and for the nitpickers, if I was returning the iPhone 4, what makes you so certain I'd want anything from Apple to replace it? If I wanted to stay with AT&T I'd probably get that Captivate, not a 3GS and if I didn't want to stay with AT&T, which is also very likely as their service fairly blows around here, it doesn't really matter what I'd get.

"Just return it" was apparently tested about as well as the phone you'd be returning.

 

[Sinfire]

And yet you continue to buy his products. If you hate him and his company so much then just move to another phone and be done with it.

Seriously? I want Jobs to shut his mouth. I'm tired of being told to "think different" by "the man" himself. I'm tired of being told how I can use my own equipment. I'm tired of being told how "it just works". I'm tired of his continuous attempts to make jailbreaking an arrestable crime. For that matter, I'm tired of the constant attempts to stop jailbreaking altogether. I'm tired of the smug, pretentious, disconnected attitude and demeanor. If he can just make his stuff, keep his mouth shut and his attitude to himself, I'll be perfectly content. They're phones and computers, it's not that important.

 

[mgamber]

And yet you continue to buy his products. If you hate him and his company so much then just move to another phone and be done with it.

Yeah yeah, already addressed that and "hate" implies that if I cared at all, it would be negative. This isn't Fox News, don't go adding nonsense that wasn't there to start with.

You spent HUNDREDS on Apps in 22 days? Really? Gambling App? Porn?

It actually wouldn't be that hard to spend a lot of money in a short period of time. Slingplayer is $30, MLB at Bat is $15, TomTom is $50 (not including their kit), Navigon is $50, Wyse RDP is $15...it adds up pretty fast. In fact, I don't think Apple allows porn nor gambling in the app store and yet people still spend money there. Go figure.

 

[Arran]

I'm hardly getting all stressed over a phone but Apple goes out of it's way to stop jailbreaking including security code AND trying to get laws passed to outlaw it. It's kind of hard to ignore that because without jailbreaking, the phone is almost laughably restricted in a lot of ways. This coming from "Mr Cool" who tries to promote himself and his company as the "champion of the little guy" with "think different"? C'mon, really?

Also, if Apple is going to promote "Just return it" as a valid option if you don't like the phone, they need to drop their "special agreements" with 3rd party software vendors which restricts what those vendors can do on other platforms. That is, if you use specific functionality of an app on the iPhone that isn't available on Android or Windows Mobile or whatever because Apple said "you scratch our back and we'll scratch yours", "Just return it" isn't an option and it's by Apple's design. Assuming I wanted to return the phone, that's exactly the position I would be in and I hardly think it's fair to anyone who does want to return it. In fact, I'd take it a step further and say that if you return the phone, you should also get back whatever you spent in the app store since the time of purchase of the phone and have your account wiped clean so you can't then get a 3GS and scam Apple. What good is iPhone software if you don't have an iPhone?

Oh yes, and for the nitpickers, if I was returning the iPhone 4, what makes you so certain I'd want anything from Apple to replace it? If I wanted to stay with AT&T I'd probably get that Captivate, not a 3GS and if I didn't want to stay with AT&T, which is also very likely as their service fairly blows around here, it doesn't really matter what I'd get.

"Just return it" was apparently tested about as well as the phone you'd be returning.

Sorry mgamber. Thanks for the clarification. I misunderstood your original post. I assumed (wrongly) we were talking about the antenna issue WRT the majority of un-jailbroken customers and how Apple is trying to make those with antenna issues whole again.

The whole jailbreaking scene is not something I'm qualified to discuss or really much interested in.

 

[ntrigue]

The OP has been officially indoctrinated. You've drank that Kool-Aid brother.

His orchestrated presentation definitely had an impact on me. I wanted to keep my iPhone 4. Then I went to the California Pizza Kitchen with my girlfriend's iPhone 3GS on 3.1.3 and my iPhone 4 on 4.0.1 and laid them on the table:

iPhone 3GS: 5 Bars
iPhone 4: 3 Bars

I picked each one up and held them in my left-hand; touching the screen with my right-hand.

iPhone 3GS: 3-5 Bars
iPhone 4: No Bars and "Could Not Activate Cellular Network"

If any non-believers would like to meet me anywhere on Monterey Peninsula and witness said event I am glad to do so. Please PM me before I return the iPhone 4 on Monday.

 

[ntrigue]

But He Offered you a FREE Case, so to be perfectly honest if you use a case you will also protect your phone, I love the look of the i4 Nude, but I also want to protect my investment, accidents do happen.


I want a Free Phone

I want a photo of a Hot Babe with Big Boobs Naked for my Home Screen Too

No Really JK I want World Peace

Nope I have what I want right here in my Pocket, my Shiny New Working i4 with my cool iFrogz Case

http://www.youtube.com/watch?v=DFB0wS__FGE&annotation_id=annotation_442642&feature=iv

When you watch this YouTube you can expect to see the user going from 5 bars to 1 bar using a case on iPhone 4. So ****.

 

[mgamber]

Sorry mgamber. Thanks for the clarification. I misunderstood your original post. I assumed (wrongly) we were talking about the antenna issue WRT the majority of un-jailbroken customers and how Apple is trying to make those with antenna issues whole again.

The whole jailbreaking scene is not something I'm qualified to discuss or really much interested in.

No sweat. Despite the fact that I have an EE and a lot of years in antenna theory, math and know what the real problem with the antenna is, knowing that doesn't fix it so it's kind of pointless to argue that. Jobs has said what he's going to say, that's the end of it. But that doesn't mean I'm all peachy keen with the way Apple does business and those are two examples of why

I understand Apple's point of view that jailbreaking allows you to install stolen goods. The other side of that is not everyone jailbreaks for that purpose and those that do will do it anyway. Legally you're not allowed to redistribute the iPhone system so jailbreaking hacks the system you download from Apple. Nothing illegal about it. If jailbreaking was totally defeated, those intent on stealing software would simply hack the 500mb file from Apple and redistribute that because why not? They're already stealing software, what difference does one more on the pile make? But jailbreaking lets me, not a criminal, unlock functionality in the phone I paid for that wouldn't otherwise be available without becoming criminal in the process. That's what Apple is trying hard to stop or, to put it another way, they're trying hard to make me into a criminal because I've been using the same sounds for SMS and eMail for 10 years and I'd like to keep using them. Oh, and stop Safari from refreshing tabs every time I bring them up. That strikes me as kind of asinine.

 

[macfan881]

Lets face it if steve found a fix and did a full recall you guys would be bitchin about not having your iPhone's for X amount of time and the people who dont have any problems would be worse. I think 90 percent of the whinning from this forum atleast the loud people dont even have a iPhone or just trolls in general

 

[Sinfire]

One of the biggest reasons for Apple being against jail breaking is because Apple does not want to have to support all those jail broken phones that were broken by other apps. It would be a lot more expensive to support an iPhone if some hacked bios is causing issues with other parts of the phone.

No sweat. Despite the fact that I have an EE and a lot of years in antenna theory, math and know what the real problem with the antenna is, knowing that doesn't fix it so it's kind of pointless to argue that. Jobs has said what he's going to say, that's the end of it. But that doesn't mean I'm all peachy keen with the way Apple does business and those are two examples of why

I understand Apple's point of view that jailbreaking allows you to install stolen goods. The other side of that is not everyone jailbreaks for that purpose and those that do will do it anyway. Legally you're not allowed to redistribute the iPhone system so jailbreaking hacks the system you download from Apple. Nothing illegal about it. If jailbreaking was totally defeated, those intent on stealing software would simply hack the 500mb file from Apple and redistribute that because why not? They're already stealing software, what difference does one more on the pile make? But jailbreaking lets me, not a criminal, unlock functionality in the phone I paid for that wouldn't otherwise be available without becoming criminal in the process. That's what Apple is trying hard to stop or, to put it another way, they're trying hard to make me into a criminal because I've been using the same sounds for SMS and eMail for 10 years and I'd like to keep using them. Oh, and stop Safari from refreshing tabs every time I bring them up. That strikes me as kind of asinine.

 

[Arran]

...you guys would be bitchin about not having your iPhone's for X amount of time ...

And that's why Apple should release a self-adhesive, customer-applied, "antenna hump kit" like I suggested here: https://forums.macrumors.com/showthread.php?p=10578165&#post10578165.

Joking aside, that's actually what a car manufacturer did to me once instead of an official recall. They mailed some self-adhesive decals (something to do with legal requirements re child car seat labeling) that were so butt-ugly I binned them.

Apple has much to learn

 

[PerfSeeker]

I can't believe what I'm reading from die-hard Apple fans in here. I bet that every single IP4 user has the attenuation problem but some are content to use the case or ignore the problem. Bottom line is that one shouldn't have to get a case to solve this issue. The case should be for physical protection IF one plans on being rough with their phone.

 

[chris.robison]

I'm so sick of the iPhone 4 whiners. Move the **** on!

You are all complaining (not all) and I can't even get one. Take it back, or keep it and keep quiet.

If it was any other product that you believed to be faulty, you'd take it back and move on. Do that please.

 

[PerfSeeker]

I'm so sick of the iPhone 4 whiners. Move the **** on!

You are all complaining (not all) and I can't even get one. Take it back, or keep it and keep quiet.

If it was any other product that you believed to be faulty, you'd take it back and move on. Do that please.

Why are you so desperate to get a broken, defective phone? Oh yeah you'll have to obsess every moment about "holding it the right way" and hope the proximity sensor works.

 

[aluren]

Seems like those that are not satisfied with that press conference are not happy with putting a case on. They keep saying that the bumper is not a real solution, even though it's been proven. I've accepted the fact that this antenna design will not change in the generation. It simply cost too much for Apple. But I can guarantee that there will be one for the iPhone 5.

 

[pintnight]

What will make me happy is having wild monkey sex with Olivia Munn and Brooke Burke.

 

[mgamber]

One of the biggest reasons for Apple being against jail breaking is because Apple does not want to have to support all those jail broken phones that were broken by other apps. It would be a lot more expensive to support an iPhone if some hacked bios is causing issues with other parts of the phone.

This doesn't even make sense, they don't support jailbreaking now. It voids your warranty. The single reason they fight jailbreaking is so they can tell software, music, video and book vendors that they actively fight piracy and the vendors stand to lose less with iPhone than any other platform. Money, period. And part of that fight is constant attempts to make people like me who want to unlock the potential of the phones they paid for into criminals. Lump the casual hacker in with software thieves as if there's no difference. That, in my opinion, is bulls**t.

 

[PerfSeeker]

Seems like those that are not satisfied with that press conference are not happy with putting a case on. They keep saying that the bumper is not a real solution, even though it's been proven. I've accepted the fact that this antenna design will not change in the generation. It simply cost too much for Apple. But I can guarantee that there will be one for the iPhone 5.

You obviously don't know the difference between a design fix and a kludge. I don't want to spend $200 for the phone and $80/month for a kludge. Also I really wonder how many IP4 owners are gonna tolerate it.

 

[rburly]

Lets face it if steve found a fix and did a full recall you guys would be bitchin about not having your iPhone's for X amount of time and the people who dont have any problems would be worse.

You're wrong. I think that's what 99% of the people with all the dropped calls were looking for from Jobs. Admit the problem and to keep all his users happy, if having problems, have the phone replaced with a hardware fix and (I'd) we'd be happy.

 

[ntrigue]

I'm so sick of the iPhone 4 whiners. Move the **** on!

You are all complaining (not all) and I can't even get one. Take it back, or keep it and keep quiet.

If it was any other product that you believed to be faulty, you'd take it back and move on. Do that please.

You don't want one, don't fret.

iPhone 4 = Gorgeous
iPhone 4 + Bumper = Fugly

Who cares that it's free?

 

[PerfSeeker]

iPhone 4 = Gorgeous
iPhone 4 + Bumper = Fugly

Who cares that it's free?

Point is we as consumers should have the CHOICE to add a case/bumper for protection or aesthetics. It shouldn't be a required kludge fix for a defective device. All the fanboys who keep saying "just get a bumper" just don't GET it.

 

[D1G1T4L]

Point is we as consumers should have the CHOICE to add a case/bumper for protection or aesthetics. It shouldn't be a required kludge fix for a defective device. All the fanboys who keep saying "just get a bumper" just don't GET it.

It isn't a defective device.