Hey guys,
Made an account here just to post up my results from trying to unlock my Iphone 6s via the online request form. I will be leaving for a 2 month trip to southeast asia and was hoping to be able to use my phone.
First couple tries told me it was denied due to account information not matching up. So then I tried using the prepaid/gophone option with no luck--message said the phone was still under the NEXT plan that hadnt been paid off. Same luck trying with the non-att mobility customer option.
I tried again using the current customer form, got the credentials entered correctly (enter w/o account password)(as well email can be entered as your own even if it is not the email associated w/the account), and was denied again for still owing payments.
I figured I would need to just pay a service to get this done, but needed to take my phone in to get repaired (yellow spots showing up on the LCD screen) so held off on finding a paid unlock service. During repair at the apple store they actually broke it and had to replace the phone. So my IMEI did change, but it was already activated under my name when I received it so I do not believe that changed the outcome.
I used the new IMEI with no luck requesting through the online form. For whatever reason when I tried prepaid/gophone and non att mobility this time I got the denial saying that I had a business account and would need to request under the business unlock form.
At this point I was over it. It had taken enough time out of my day running through all this, but decided to do one last search online. Came upon this thread, and skimmed through. When I saw that people were having success using a different number with their IMEI I went ahead and used my sister's number that is tied to the same account (family NEXT plan all with iphone 6s).
BOOM, within minutes of submitting the request I received the "Congratulations! Here are your unlock instructions" message.
Just wanted to post up my process since getting it done was such a pain in the ass. Very thankful to have found this thread.
Also, does anybody know how long it takes for ATT to email the unlock confirmation? In the "Congratulations!" email it says this:
"Once you have received the email confirming AT&T has approved and processed your unlock request, follow these instructions to complete the unlock for your device."