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Figure out how much you are missing, I am missing the exact amount of a iPhone 32gb

It is approximately the amount of the iphone and another purchase (which isn't showing either) I made yesterday. So, yeah, like I said, I am hopeful. :)
 
I just spoke with a VSW internet sales order rep (from the above-mentioned phone number - 1866-338-7390) to inquire about my order that was placed at 11pm on 10/7, and they said the order was being SHIPPED on 10/14 via two-day shipping, however, he said due to a high volume of calls, verizon is upgrading all the orders to free overnight shipping. He said based on the last iPhone release, because they were shipped out PRIOR to the release date, FedEx is not authorized to ship the iPhones prior to their 10/14 release date. In other words, they will NOT be delivered 10/14, but rather shipped 10/14.

If you placed your order at 11pm on Friday, regardless of your timezone, I'll assume you're past the 7pm EDT deadline Verizon said they put in place. So, yeah, they've already said multiple times those won't arrive by October 14th.
 
Having been through this many times (as have many others on this forum), I have learned one simple truth: It is the vendor's goal (Apple, AT&T, Verizon, etc.) to get all these in peoples hands by 10/14, as promised. In order to do this, they frequently make special arrangements with Fedex to achieve that goal. The problem is that the reps (at Verizon, Fedex, etc.) don't all realize that and give the answer they are programmed to.

So, most will get the phone on Friday as promised. Some won't because of screwups inherent in any operation this large (they sold 1 million phones).

Not much more too it.
 
My account has been charged for the phone, however my status page is showing up as:

We received your order and it is in process. Payment not taken yet.
Expected Ship Date: 10/21/2011

Verizon rep was useless; told me that "they weren't charging until they shipped" and that "it wasn't showing a tracking number so it hasn't shipped yet." No emails about holds, and the money is definitely out of the bank account so I don't know what to think. Might have to talk to a supervisor tomorrow.
 
Having been through this many times (as have many others on this forum), I have learned one simple truth: It is the vendor's goal (Apple, AT&T, Verizon, etc.) to get all these in peoples hands by 10/14, as promised. In order to do this, they frequently make special arrangements with Fedex to achieve that goal. The problem is that the reps (at Verizon, Fedex, etc.) don't all realize that and give the answer they are programmed to.

So, most will get the phone on Friday as promised. Some won't because of screwups inherent in any operation this large (they sold 1 million phones).

Not much more too it.

exactly, there is no way Verizon or Apple are going to let phones get out late. Regardless of who's fault it is, it would be a PR nightmare for both companies. They both have the means, expertise and history to get this done right.
 
Ordered 2 16gb (1 white & 1 black) on verizon site Saturday morning around 10am. I received order confirmation email with delivery by 10/21.

Missed out on first batch of phones, which I really don't care.

The order status page provided in confirmation email is not currently working.
 
:confused: so if my account was charged within the past 3 hours for my iphone.. (it said $0.00 for a while and is now 427.99).. does that mean i'll get it ON friday or that it will ship on friday and come monday?

i'm on a business account but the status was recently changed to COMPLETED

i just want to know if its coming friday or monday.. :(
 
:confused: so if my account was charged within the past 3 hours for my iphone.. (it said $0.00 for a while and is now 427.99).. does that mean i'll get it ON friday or that it will ship on friday and come monday?

i'm on a business account but the status was recently changed to COMPLETED

i just want to know if its coming friday or monday.. :(
I would bet on friday. A lot of things will be cleared up tomorrow I'm guessing.
 
i don't know if anyone's posted this yet, but i got this when i put my order number in just now. before it showed that that it would ship by 10/14/11. i ordered around 12:10am on 10/07/11 and received the confirmation email at 2:04am.

EDIT: ordered on verizonwireless.com
 

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If you placed your order at 11pm on Friday, regardless of your timezone, I'll assume you're past the 7pm EDT deadline Verizon said they put in place. So, yeah, they've already said multiple times those won't arrive by October 14th.

VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.
 
VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.

This is not true.
 
VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.

Yeah...the rep you talked with is wrong. Plain and simple.
 
VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.

You're wrong.
 
VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.

I doubt they would go through all the efforts to change their order status system from "ship by 10/14" to "deliver by 10/14"... at least that's the change I'm seeing on my order status page. :)
 
My account has been charged for the phone, however my status page is showing up as:

We received your order and it is in process. Payment not taken yet.
Expected Ship Date: 10/21/2011

Verizon rep was useless; told me that "they weren't charging until they shipped" and that "it wasn't showing a tracking number so it hasn't shipped yet." No emails about holds, and the money is definitely out of the bank account so I don't know what to think. Might have to talk to a supervisor tomorrow.

I would definitely just give them a call for your peace of mind, so you don't have to wonder, but I would have to assume that they are planning on shipping your phone for friday, rather than 10/21. VZW said that their pre-order status page is messed up and depicting incorrect dates, including some that are listed to ship on 10/21, like yours which are actually intended to ship (or deliver) 10/14. Hope this helps.
 
VZW stated that my order will be shipped out with the first batch of iPhones on Friday, because of several order cancellations, my order was bumped up to 10/14. The point being of my post was to show everyone that VZW is now saying that the phones will not be shipped BEFORE 10/14 for delivery on 10/14, but shipped on 10/14. Apple is apparently forbidding shipments prior to 10/14, the release date.

They're charging our cards today, Tuesday. Friday is four days from now; they don't charge you for something that ships that far out based on their own rules. They charge when they ship; most likely to ship no later than Thursday (they supposedly have a 48 hour rule on pre-order card charges).

Additionally, when they say they're forbidding shipments, that means they're forbidding the shipments from arriving. The couriers allow you to specify a "do not deliver before" date if you're big enough for them to justify it (assuming they don't allow it at any level). That's most likely what the rep is referring to.

Either way, we'll see.

Happy Birthday!

Thanks!
 
Pending charge for my two 16gb iPhone 4S ($436.38) has shown up on my credit card, and the order status page on VZW.com says that my "pre-order will delivery by 10/14/2011".

Ordered around 1am PST on 10/7.
 
status change

i don't know if anyone's posted this yet, but i got this when i put my order number in just now. before it showed that that it would ship by 10/14/11. i ordered around 12:10am on 10/07/11 and received the confirmation email at 2:04am.

EDIT: ordered on verizonwireless.com

i had same message just pop late today. i was excited to think ... maybe it will come early ... who knows.
 
They're charging our cards today, Tuesday. Friday is four days from now; they don't charge you for something that ships that far out based on their own rules. They charge when they ship; most likely to ship no later than Thursday (they supposedly have a 48 hour rule on pre-order card charges).

Additionally, when they say they're forbidding shipments, that means they're forbidding the shipments from arriving. The couriers allow you to specify a "do not deliver before" date if you're big enough for them to justify it (assuming they don't allow it at any level). That's most likely what the rep is referring to.

Either way, we'll see.


Thanks for the information, believe me I hope you are correct, and that the person I spoke with at Verizon is wrong. I just wanted to make sure you understood what I was trying to say and that the VZW agent said this.

My card hasn't been charged yet, however I am showing:

10/07/2011 PURCHASE AUTHORIZATION
VERIZON WRLS D7711 0 $.00

Hope this changes soon!! :)
 
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