I went from a 128 iPhone 7 to a 64 gb X and that was a massive error. Going to return this for the 256, although I really don’t need that much room.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Why are you returning your X?
- Thread starter Jodiuh
- Start date
- Sort by reaction score
Which drugs should I take to be able to decipher the poll options?
I had mine for 2 days before going back to iPhone 7.
My main issue was screen size. I often use my phone with one hand, and I could not reach back button in mail.app without awkward reach over/slide.
If everything else was perfect, I might have kept it. But:
- FaceID worked ~90% of the time. Enough to make me tense up every time I tried to unlock: "Will it work this time?" TouchID works 99% of the time, big difference.
- I find the notch offensive. So much additional work for so many UI designers.
- The gestures near the screen bottom now belong to Apple. That means that scrolling from the bottom might cause app switch.....
- Camera was better than 7, but still could not take clear pictures of my kid's choir at night from back of the auditorium. My DSLR could.
I realized that I just did not want the new shiny thing, the old one worked well enough.
My main issue was screen size. I often use my phone with one hand, and I could not reach back button in mail.app without awkward reach over/slide.
If everything else was perfect, I might have kept it. But:
- FaceID worked ~90% of the time. Enough to make me tense up every time I tried to unlock: "Will it work this time?" TouchID works 99% of the time, big difference.
- I find the notch offensive. So much additional work for so many UI designers.
- The gestures near the screen bottom now belong to Apple. That means that scrolling from the bottom might cause app switch.....
- Camera was better than 7, but still could not take clear pictures of my kid's choir at night from back of the auditorium. My DSLR could.
I realized that I just did not want the new shiny thing, the old one worked well enough.
Then perhaps you shouldn't be walking on sketchy sidewalks in the first place at a certain time at night if you worried about your iPhone X being stolen.
Last edited:
I would return my X if I could, because of Face ID just being slower than Touch ID, and because of that stupid notch thing, but I can't. With my carrier (O2 UK), an upgrade to a new handset means you're stuck with it once you've done the deal. It's "OK", but really I wish I'd got an 8 with good ol' Touch ID - so much better for a HANDset device. So I set the "don't require attention" for Face ID, to make it a little faster, and just put up with it. But I have the feeling that maybe Apple won't go back to Touch ID, just to, er .. save Face.
Looks like many people in the US didn't give much thought about the iPhone X before purchasing it. Lucky that the phones can be returned. If not then it would be a big burden. I am sure there will be some who may have regrets after the 14 days trial period.
In HK, we already know that the phone can't be returned so those who are not sure are staying away or just buying the phones doe resale.
In HK, we already know that the phone can't be returned so those who are not sure are staying away or just buying the phones doe resale.
Unless I’m missing something, with O2 you’ve got 14 days to change your mind so you could have just gone back and swapped to an 8.
Not if you're on O2 and upgrading a monthly contract, as I am. In such a case, you can't return it.
I can say with absolute certainty that you’re incorrect about that. If you’re within 14 days, pop into a store (or phone CS if you did your upgrade online) and you’ll be able to cancel your upgrade for the X and upgrade to an 8 instead. Takes about half an hour if you do it in store and you’ll leave with an 8.
Hmm heavy sarcasm alert lol. But I really did return mine last night because it was too small. 8 Plus until the X Plus debuts.
Last edited:
I can say with absolute certainty that you can't, if you're upgrading your monthly contract on O2.
Here's the link:
http://selfhelp.carphonewarehouse.c...iew()=c{11a18a50-bcb7-11de-e56d-000000000000}
(scroll down to "I upgraded my existing pay monthly contract")
I also went in store, where they confirmed this.
Apologies, I didn’t realise you did your upgrade through Carphone Warehouse rather than O2 directly. You’d have been able to return it if you had.
(So in fairness it’s not O2’s fault you can’t return it, it’s the fault of the third party company you went through.)
I've officially had my iPhone X for a week and though the novelty of having a new devices has worn off, I still think it's a great device. Will be keeping and will likely skip the next cycle.
I am borderline keep or return on face ID and that is all.
The taller screen is ok for me. The notch is fine I see no other method of achieving what they are doing with out making the screen have a thin top bar which some may have preferred.
I had a 7 and it was my go to device. I still like that device. The X just has a better looking screen for most of the time I view it. The notch is a non-issue for me. Face ID well it is great but it is no Touch ID 2. This works like Touch ID 1.0 and that is what I expect since face ID is 1.0.
The camera is truly the saving grace for the X over even an 8.
I could never carry the plus. I have tried 6+ 6s+ 8+ every so often I go I can do this. I can carry the phablet. I am done with it in sub 5 days and I want my baby one handed phone back. This is why the X is so appealing. I get more screen in video when zoomed and single handed use.
I have had my iPhone X for about a week. I was thinking about returning it and really the only problem I have with it, coming from a 6plus is the size. And I have read the comparisons on this forum whether the screen size is larger or not I'm still not sure. But the phone itself is smaller. I watch Netflix a lot and you tube and such so I liked the larger phone but maybe it's just an illusion thing, who knows. I was thinking about going to the 8 Plus but I also am into the new technology and design so I'm on the fence but time is ticking
Check out the other thread in Face ID learning over time. It gets better with use. I have at least a 95% success rate with it. Only problem has been when I wake up in the morning.
I think i may have a battery issue with mine, i'm reaching the powerbank/power point charger so much more often than i actually did with a 7 Plus where iw as able to get away without a power point charger/powerbank for most days normally [unless its extreme like constant photo taking and video recording]
also probably gonna get the 256gb version so ill wait. 64gb apparently not enough for me i kinda overlooked it as im doing more videos than ever b4 but i;m okay iwth the waiting game [delivery shipping, if can pick up i will do that and cancel delivery shipping asap if it hasnt gone out yet]. hopefully the battery issue is fixed cos the current 64gb version i have kinda drains way too quick for my liking even with light/moderate use.
also probably gonna get the 256gb version so ill wait. 64gb apparently not enough for me i kinda overlooked it as im doing more videos than ever b4 but i;m okay iwth the waiting game [delivery shipping, if can pick up i will do that and cancel delivery shipping asap if it hasnt gone out yet]. hopefully the battery issue is fixed cos the current 64gb version i have kinda drains way too quick for my liking even with light/moderate use.
I just cancelled my order prior to reading this post. It seems to me that my 7 is working for me just fine. I'm usually one of those that does the early a.m. online ordering. I didn't this time, and the mid-December delivery gave me time to think about the X vs. the 7 and what I really need from a phone. I'm sure most will find the X a great phone.
BTW I do use a case, but the front/back glass also gave me pause for thought. I'm sure iPhone will all go glass, so I'm just postponing that a little.
Today i’m returning my X for the regular 8 because i just can’t live without one-handed usability.
Too small
Notch
Empty space at bottom of keyboard
Expensive
No real innovation
I returned it the day I got it and keeping my 7+
Notch
Empty space at bottom of keyboard
Expensive
No real innovation
I returned it the day I got it and keeping my 7+