Probably the same thing most people are looking for when they post: To share their experiences and be heard.
Apple's an incredible company, and a pretty unique one. They've got a lot of long-term die-hard fans. A lot of the people in this forum haven't been alive as long as I've been using Macs, or for that matter, as long as I've been using the OS which is now being called "macOS". People have strong feelings about Apple, and the Mac platform, and MacOS.
So they talk about how they feel. And maybe other people say "hey, I'm there too". Or they say "I felt the same way about this, but then I found this app which made that problem better". Or whatever else. And maybe the information's helpful. And maybe it's not.
And sometimes if I'm not sure about a thing, I'll look to see what people on forums are saying about their own experience.
And the only people I generally find it's completely a waste of time to listen to are the ones who are spending their time telling us how much of a waste of time it is to listen to people or think about what they say.
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I think they're going to keep cutting out the high end, because the high end is more expensive to compete in, and profit margins aren't as high. They've done a great job of getting people comfortable paying absolutely top prices for mid-range hardware. So they are gonna make money hand over fist while it lasts. In the long run, though, I think they're starting to seriously hurt their long-term market share, by driving away some of the longest-term and most loyal customers.
Back when basically no news story about Apple was complete without the word "beleaguered", we're the ones who stuck with them because they had an incredible product.
Now I see crap like the iPhone 7 (seriously, no headphone jack, what are they thinking), and I notice how much money they're making on that, and how much they're dropping work on what used to be their core focus. MacOS releases used to consistently improve stability and reliability. From 10.9 to 10.12, I haven't seen anything that was as stable as my experiences with 10.6, 10.7, and 10.8. It's been consistently worse, and it's not improving. I have more open bugs about actual crash/data loss issues in my bug reporter account than I used to, and I don't remember the last time I saw a reported bug get fixed. It used to be they tended to get fixed because Apple cared about crashes. Now they care about that initial shiny experience in the store.
And that means a lot of people have gone, or are going, from "loyal apple customer" to "former loyal apple customer". Back before the Retina MBP came out, if you'd asked me if I'd be using a Mac in 2018, I'd have said I expected to be. Now I don't think I will be. And I have bought a lot of Mac hardware over the years.
Similar thoughts; I have moved my 13" class portable to Microsoft`s Surface Book for very similar concerns & reasons. Personally I think I may well have bought my last Mac as of 2015, with too much sacrificed, most of all productivity. Apple is now solely concerned about serving Apple and it`s own margin, the change is tangible, maybe more so for longterm customers...
I tallied up the value of Surface Book and the 2016 13" MBP, one simply made no sense as at best it would only be a slight improvement over my existing 13" Retina. The price point for me does not intimidate, even the high tier 15" as my hardware pays for itself very rapidly, however I find the value significantly lacking in 2016, advancements are minuscule & trade off`s far to much...
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