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Apple Says Face ID Didn't Fail Onstage During iPhone X Keynote

pdaholic said:
Plausible excuse.

So, people were handling the phone that failed, but no one handled the secondary phone?

Still seems like a huge mistake when you’re showing it off for the first time!
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And those who were high enough in Apple to be anywhere near being able to handle the demo iPhone X didn’t realise they’d locked it into passcode-only mode? After no doubt several rehearsals?

I don’t buy it.
 
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Keymaster said:
Sounds like it keeps it pretty secure, ... I do like the fact that you can't be forced to open the phone...apparently you just need to close your eyes and it will fail to recognize your face. ....
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So someone tries to steal your iPhone and you're going to close your eyes?
 
MH01 said:
Yay and nay. So if someone is admiring my phone etc, faceid will ask for my passcode ..... so always actively trying to unlock

Not a great experience
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Exactly my thought. I do believe this version, but as you say Face ID should not always scan the hell out of everything looking at it. Unlocking should be triggered somehow by the user proactively.
 
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macsrcool1234 said:
so does this mean people can go around locking peoples phones, potentially wiping them after x amount of retries, just by looking at it?
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Please tell me you thought before you wrote this
If you retry too many times the face id is disabled at which point only passcode will work when you touch the screen to see what is going on .
 
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Mike MA said:
Exactly my thought. I do believe this version, but as you say Face ID should not always scan the hell out of everything looking at it. Unlocking should be triggered somehow by the user proactively.
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Completely agree. Click the power button, raise and unlocks. User should have control
 
I want to make sure everyone does understand that this same thing that happened in the presentation happens with TouchID. If you restart your phone, you need to enter your pin in once before you can use it. If you put a finger that isn't setup for authentication over it multiple times, it will disable TouchID until the passcode is entered. It seems like this is going over everyone's heads like this is a new thing only with FaceID.
 
Even if it had been a fail, I wouldn't have too worried. Murphy's law rules. What I find more concerning, is that the unlocking itself seemed slow during the presentation - not to mention that the Chief of Software is standing on stage emulating the sounds of an egg laying hen.

I would have been more impressed in retrospective, if during the software developer's conference a few weeks back, Craig had presented massive updates to let's say the Photos App to make up for the cancellation of Aperture.

But I guess the priority of Apple are laying now in the animation of "mystical creatures" like the Unicorn.
 
Okay, so how many times will FaceID trip during a day and you'll need to put your code in? I think they should extend that setting from 2 to at least 5. I hope you can manually alter this,
 
ajiuo said:
Zoom in on the video for yourself. If you have any experience with Touch ID you will instantly recognize the message that is on his screen. It says that you need to enter your passcode to enable faceID. That means that either A) the device was just booted up b) a failed number of attempts c) sos Mode was enabled... yes it’s embarrassing that Apple didn’t make sure faceID was enabled before the demo... but it didn’t fail. It was disabled. The proof is right on screen.
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It shows a different message after a restart...

“Touch [Face] ID requires your passcode when iPhone restarts”.

Why would SOS mode be enabled?

Despite their best efforts they encountered an unlock problem in front of the cameras. If Apple can get it wrong can’t anyone?
 
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I guess there should be some physical trigger for Face ID to start recognizing faces, all other times it should be off, else this tech can become a pain, making people punch in passcodes most of the time. Maybe a power button tap/click, or tap-to-wake kind of screen function. Only once the display is on, the dot projector should fire up and start recognizing faces. That would be somewhat practical. Then again, an always-on screen digitizer for the tap-to-wake function might result in battery drain.

I hope Apple copies these useful Android gestures in the future. Tap-to-wake is a great feature IMO.
 
jigar7 said:
I guess there should be some physical trigger for Face ID to start recognizing faces, all other times it should be off, else this tech can become a pain, making people punch in passcodes most of the time. Maybe a power button tap/click, or tap-to-wake kind of screen function. Only once the display is on, the dot projector should fire up and start recognizing faces. That would be somewhat practical.
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The trigger is waking the phone. As long as you don't have randoms touching your phone you will be fine.
 
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Starfyre said:
So what this means is if I am showing a funny text on my lockscreen to my friends... the phone is going to go into "require a passcode mode" after it gets passed around to 3 of my friends before it gets back to me?

If this were Touch ID, this wouldn't be an issue. I don't think each one of my friends would be "touching the home button" of my phone with each of their fingers. (sounds dirty)
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Maybe, but really - how often would you actually do that?

My main worry about Face ID is just about how fast it is, and how much in front of my face it needs to be before unlocking. With TouchID, its unlocking pretty much straight after I pick it up. So it would be unlocked by the time it was in front of my face, rather than having to get in front of my face before it starts to unlock.

And also Apple Pay - typically I hold the phone out at at the reader with my thumb on the home button. Needing to put the phone in front of my face doesn't sound as convenient.

Tie will tell I guess, and hey - first world problems and all that.
 
Spooner83 said:
That sh*t failed. I don't care how their marketing team tries to spin it. The proof is right there on video. It failed. Reply all you want but I couldn't care less. #suspect
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What "proof" is "right there on the video" that shows "it failed"?

Can you spell it out for us please?
 
Think of the phone as something which can finally understand you by looking at you rather than you touching it to find out who you are and just like someone who just gets a new vision it will finally see everyone but the phone is looking at you , just you , it wants you and locks itself down if it sees too many people who are not you because it needs to see you so you can touch it , so you can open it and try all sorts of gestures on it
 
Spooner83 said:
That sh*t failed. I don't care how their marketing team tries to spin it. The proof is right there on video. It failed. Reply all you want but I couldn't care less. #suspect
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No, didn't. For whatever reason you want to be in denial, that's your prerogative. It was interfered with the other individuals, and Face ID did exactly what it was supposed to, with every new restart, the user has enter the passcode before Face ID will function normally again. That's not failing.
 
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