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Apple's OS X Mountain Lion Up-to-Date Program Experiencing Early Hiccups

jonfarr said:
Call the number right now.
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I called the number a few minutes ago and the AppleCare representative I spoke to sent the code manually to my email and promised that it should arrive within "a few minutes", with the caveat that their servers were "under a lot of strain right now"...I'll post again when (if) I receive it.
 
bcoffeecat said:
I called the number a few minutes ago and the AppleCare representative I spoke to sent the code manually to my email and promised that it should arrive within a few minutes...I'll post again when (if) I receive it.
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what email did you email and what did you say? This seems like a much faster option than waiting.
 
alexk403 said:
what email did you email and what did you say? This seems like a much faster option than waiting.
Click to expand...

I just told the representative that I had been waiting for my code for over 24 hours - he asked for my serial number, and an email address to send the code to. I haven't received anything yet though...
 
Just got off the phone with Apple Care. They refused to validate me on the phone despite the fact I mentioned some reps were validating customers.

Was told that it takes 72 hours to get the code
 
Called the number above and was given the "up to 72 hours" answer. Guess I've got about a day and a half to go.

Good luck to everyone else.

I'd spend the $20, but that's half a bottle of decent bourbon.
 
Well I ordered mine at 9:30am EST yesterday and it showed up at 7:30pm EST

Well license code just showed up yea! starting download, so take heart yours should be coming. And it worked without a hitch, was excepted and worked. I would like to see a different model next time they do the upgrade with better feedback to the customer. Good luck getting your copy I started downloading the software to my new Macbook Pro ;)
 
Signed up on the 25th at 9:45 am, and just received a working code. There is hope for you all!
 
jlocker said:
Well license code just showed up yea! starting download, so take heart yours should be coming. And it worked without a hitch, was excepted and worked. I would like to see a different model next time they do the upgrade with better feedback to the customer. Good luck getting your copy I started downloading the software to my new Macbook Pro ;)
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I think I submitted mine yesterday around 10:30 EST so maybe I'll see mine with in the hour :confused:
 
Just got those lovely 2 emails from Apple. Code works. Downloading ML as we speek.

(Just a recap; I submitted my first claim yesterday morning...second yesterday night...third one around a few hours ago...Fourth was (finally) not allowed as "the serial number already was claimed")

Good luck for the rest. Patience. Your codes are on the way ;)
 
YESSSSSSSSSSS. It was finally sent and it worked. Thank goodness.

Now, I can leave this entertaining and frustrating thread and wait the hour it'll take to download this sucker.

Have faith my friends, it's coming.
 
Rev4 said:
YESSSSSSSSSSS. It was finally sent and it worked. Thank goodness.

Now, I can leave this entertaining and frustrating thread and wait the hour it'll take to download this sucker.

Have faith my friends, it's coming.
Click to expand...

Really does seem like they might have gotten it working since there seems to be a small puddle of people who are getting the codes. Wonder what the hitch was.
 
Finally!!!!!!!!!!!!!!

iv been checking here all day to see when this disaster will get fixed.

Well i just got my second code and it works!!!!!!!!!!
 
got it and downloading

just received both emails at the same time, in mac app store, code redeemed and downloading!

3.3mb/sec
 
chasecalvin said:
just received both emails at the same time, in mac app store, code redeemed and downloading!

3.3mb/sec
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Heyjay116 said:
iv been checking here all day to see when this disaster will get fixed.

Well i just got my second code and it works!!!!!!!!!!
Click to expand...

Rev4 said:
YESSSSSSSSSSS. It was finally sent and it worked. Thank goodness.

Now, I can leave this entertaining and frustrating thread and wait the hour it'll take to download this sucker.

Have faith my friends, it's coming.
Click to expand...

rawan said:
Just got those lovely 2 emails from Apple. Code works. Downloading ML as we speek.

(Just a recap; I submitted my first claim yesterday morning...second yesterday night...third one around a few hours ago...Fourth was (finally) not allowed as "the serial number already was claimed")

Good luck for the rest. Patience. Your codes are on the way ;)
Click to expand...

Mjmar said:
Signed up on the 25th at 9:45 am, and just received a working code. There is hope for you all!
Click to expand...

jlocker said:
Well license code just showed up yea! starting download, so take heart yours should be coming. And it worked without a hitch, was excepted and worked. I would like to see a different model next time they do the upgrade with better feedback to the customer. Good luck getting your copy I started downloading the software to my new Macbook Pro ;)
Click to expand...

viduljain said:
Omgomgomgomgomg

i just got my code from apple

life complete!:d:d:d:d:d:d:d:d:d
Click to expand...

Seems like you guys are the first batch since the non-working codes of yesterday morning. Hope to get mine soon since they seem to have it working.
 
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