Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Carrier Best Buy 2018 New iPhone Pre-Order Thread

Dld23 said:
Ok, I ordered a watch too and my package for the watch(getting delivered tomorrow too), is 1.40lbs. Watch ways shipped and tracking for it is 1.4lbs but phone says still preparing. Think they grouped them together? Is that possible? I got the max also and series 4 watch, both for 21st delivery.
Click to expand...
UPS says my Max alone is 1.40lbs. But I’m not sure how accurate their weight/tracking system is.
 
Dld23 said:
They wont look up order on that phone number. Gotta transfer to specialty dept and 74 minute wait.
Click to expand...

The number just worked for me. Although their system couldn't find my order with my phone number, it did work using my order number.
 
Just got my text from BB and tracking number. iPhone XS 256 space gray will be here tomorrow.

If ups doesn’t work try fedex
 
Is anyone else’s phone shipping from the same city where they are located? I wonder if the shipped ones are coming from store stock.
 
  • Like
Reactions: Boauld
tengorazon said:
Is anyone else’s phone shipping from the same city where they are located? I wonder if the shipped ones are coming from store stock.
Click to expand...
Nope, mine is shipping from a city (with a BB) on the other side of the state. Like 2 hours away from me when the closest BB is 30 minutes.
 
tengorazon said:
Is anyone else’s phone shipping from the same city where they are located? I wonder if the shipped ones are coming from store stock.
Click to expand...

Best Buy has a regional DC here in Dallas but mine is shipping from Texarkana about 3 hours away. Looks like it is being shipped from Texarkana's only Best Buy store.
 
Getting kind of worried that my in store pre-order has not moved out of pre-order status yet.
 
Well, I was super worried about my preorder. I did in store pickup, but I preordered in store so I couldn’t track it online. I called the store today and they told me some run around answers like “It just says shipped and we don’t know.” So I actually went up there and talked to guys in the mobile department and they had the preorder list of pickups and I was on the list and my phone was at the store waiting on me tomorrow Super stoked and glad BB delivered for me. I preordered on 09/18 too.
 
blahatthat said:
That's a bummer.
Click to expand...


In the past we used to do it but the business doesn’t really make sense to do it nowadays. All the real Apple fans camp out at the Apple store and with the rise of preordering It just doesn’t make sense
 
Status still says preparing with a delivery date of tommorow. I have not received a shipping notice. Does this mean I am out of luck for tomorrow?
 
Just got a notification that there was a shipping delay with my XS Max 512 gig. But they’ll cancel the order if it doesn’t come before October 20. Thanks Best Buy. SMH ...

Well now I have my own horror story. So now to figure out how to complain to get a phone as early as possible and a gift card for my trouble. Or just boycott them lol.
 
Just got the same email. My issue is they are using my upgrade and I can't cancel the order. Really poor customer service. Last time I use best buy again for any mobile devices.
 
Just got an email that said my phone is ready for pick up. Don’t know if this is true though..
 
smf72 said:
Just got the same email. My issue is they are using my upgrade and I can't cancel the order. Really poor customer service. Last time I use best buy again for any mobile devices.
Click to expand...
rufas2000 said:
Just got a notification that there was a shipping delay with my XS Max 512 gig. But they’ll cancel the order if it doesn’t come before October 20. Thanks Best Buy. SMH ...

Well now I have my own horror story. So now to figure out how to complain to get a phone as early as possible and a gift card for my trouble. Or just boycott them lol.
Click to expand...
Were these shipped orders or in store pickup?
 
joygo said:
Were these shipped orders or in store pickup?
Click to expand...
Shipped with supposed date of Friday the 21st. I don't want it now. My Apple order will beat it here.
[doublepost=1537504196][/doublepost]Does anyone know if I can call Best Buy in the am and cancel it?
 
rufas2000 said:
Just got a notification that there was a shipping delay with my XS Max 512 gig. But they’ll cancel the order if it doesn’t come before October 20. Thanks Best Buy. SMH ...

Well now I have my own horror story. So now to figure out how to complain to get a phone as early as possible and a gift card for my trouble. Or just boycott them lol.
Click to expand...

This appears to be Best Buy's M.O. after reading lots of horror stories not only for year's past iPhone launches, but other phone and game console launches. Here's an example from last year's Best Buy iPhone X launch debacle on Best Buy's forum:

http://forums.bestbuy.com/t5/BestBuy-com/iPhone-x-order-delayed/td-p/1090483
 
Hmmm the status of my order still just says “Preordered” but I assume I’ll be fine since I got a call from Best Buy to confirm a 10 AM pickup.
 
  • Like
Reactions: joygo
I ordered mine on the 18th online for store pick up, at the time it said ready for pick up Friday the 21st and it says processing pre ordered. When I call Best Buy it says my order is preparing and now online the date disappeared it just says store pick up
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back