iPad Pro Bright spot on iPad Pro 10.5 screen

Discussion in 'iPad' started by marmiteturkey, Apr 14, 2018.

  1. thadoggfather macrumors G4

    thadoggfather

    Joined:
    Oct 1, 2007
    #426
    Built to crap out. Not built to last.
     
  2. MyAppleWorld macrumors 6502a

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #427
    Got mine replaced at the apple store (uk), 6 months out of warranty. Reason says “consumer law”
     
  3. McKebab macrumors newbie

    McKebab

    Joined:
    Dec 27, 2018
    #428
     
  4. mcaswell macrumors regular

    Joined:
    Dec 22, 2013
    #429
    Both probably the result of the thinness obsession.
     
  5. Mohammaf Haj Omar macrumors newbie

    Joined:
    Dec 28, 2018
    #430
    I really have exactly the same problem and in the same place. I discovered it in the eighth month of this year and the iPad has stayed a month and a half until the end of the normal warranty period. I certainly contacted the company immediately and they told me that they did not discover anything, although this problem is obvious if they checked the screen well, they do not seem to want to help me. Knowing that I live in Germany.
     
  6. hr10 macrumors regular

    Joined:
    Jun 20, 2009
    #431
    That’s concerning if it gets bigger overtime. I have a small dot at the bottom left corner, and thinking if I should have it replace, i don’t think Apple has a resolution yet, so replacement unit will probably have the same issue and could be in the middle of the screen which is worst than what I got now.
     
  7. Rishirsv macrumors newbie

    Joined:
    Dec 29, 2018
    #432
    So I just bought the 10.5 and came across this thread. Is this issue a dealbreaker? I bought the old Pro to avoid the bending issues !!
     
  8. sparksd macrumors 68000

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #433
    It's impossible to tell how prevalent the problem really is - on forums, you hear from the people with issues (as expected). I've had mine for over a year, no issues.
     
  9. GerAlex73 macrumors member

    Joined:
    Dec 26, 2018
    #434
    I hope the problem with the white dot was solved and does not affect the 2018 ipad Pros.
     
  10. Ozzrob macrumors newbie

    Ozzrob

    Joined:
    Dec 22, 2018
    Location:
    Australia
    #435
    Well I hate to imform you but the two iPad pro’s I had the problem with were 2018 models, when speaking to an Apple support supervisor he said it could have been just a bad batch, but I don’t think so, it appears that the 12’s 10.5’s and also the new 11” models are all suffering the same issue, the first iPad Pro that had the problem did last just under 12 months before it appeared, the replacement took only 6 months to develop the same white spot, almost in the same area near the home button.
    Yes I think for some hell bent reason of trying to get them thiner it’s causing heat problems, I personally couldn’t care if the iPad was slightly thicker and even heavier, why they persist on going that way is beyond me.
    --- Post Merged, Dec 30, 2018 ---
    Actually I’m at a mind now not to buy anymore Apple iPad pros until I hear that this issue has been addressed
     
  11. GerAlex73 macrumors member

    Joined:
    Dec 26, 2018
    #436
    The design of the board is different, if there is a white spot, it is in another place. Hopefully not.
    https://www.ifixit.com/Teardown/iPad+Pro+10.5-Inch+Teardown/92534
    https://www.ifixit.com/Teardown/iPad+Pro+11-Inch+Teardown/115457
     
  12. CrazyForCashews macrumors regular

    Joined:
    Apr 1, 2018
    #437
    Considering the numerous complaints of this bright spot issue it seems like this is fundamentally a design issue. Meaning that it can't be fixed, unless Apple re-designs the internals of the iPad Pro and change their manufacturing process... which is definitely not going to happen.

    I say anyone who has this issue to try to get a replacement device, then sell it. Wait until Apple announces a repair program, or a lawsuit slaps them on the face.
     
  13. sracer macrumors 604

    sracer

    Joined:
    Apr 9, 2010
    #438
    Sadly, that is what it is going to take. And if one was skeptical of others complaining about other issues, maybe they'll be a bit more sympathetic (rather than blame the accuser of being a troll or drama queen).
     
  14. jamesrick80, Dec 31, 2018
    Last edited: Dec 31, 2018

    jamesrick80 macrumors 68020

    jamesrick80

    Joined:
    Sep 12, 2014
    #439
    The bright spot will come. When I had my 10.5, it took around 4 to 5 months to appear and I never maxed out brightness on it ever since it was already too bright at 80 percent brightness. This same display is on the 2018 pros as well so everyone look out for it in the next several months if you purchased the newer pros.
     
  15. sparksd macrumors 68000

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #440
    I've had my 10.5 for 13+ months now and almost always use max brightness and have no bright spots. I use it a lot every day as a consumption device as I I'm retired.
     
  16. jamesrick80 macrumors 68020

    jamesrick80

    Joined:
    Sep 12, 2014
    #441
    And do you have 20/20 vision....you may be lucky enough not being able to see the bright spot even if it's there.
     
  17. sparksd macrumors 68000

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #442
    Nothing wrong with my vision and I have looked closely at all-white screens to see if it's there. It isn't.
     
  18. Ozzrob macrumors newbie

    Ozzrob

    Joined:
    Dec 22, 2018
    Location:
    Australia
    #443
    I have to agree, the spot is hard to see at first, but when you do recognise where it is you’ll notice it quickly, also it’s only visible on backgrounds that are lighter, almost white, I also know you’d like to say “it can’t happen to me” I hope, good luck
     
  19. sparksd macrumors 68000

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #444
    I'm not saying it can't happen to me, just that it hasn't yet. And I do know how and where to look for it. But you can't just say that it will happen to everybody based on "it happened to me" postings in forums.
     
  20. Moyapilot macrumors newbie

    Joined:
    Aug 14, 2015
    #445
    It took mine a year and a half to develop it. Auto-brightness always.

    So sit back and relax and play the Apple roulette!
     
  21. kazmac, Jan 1, 2019
    Last edited: Jan 1, 2019

    kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #446

    The 2018 iPad has been almost perfect for me (save for less RAM), given the Pros’ white spot, irresponsive touch problems and potential for bending. I am holding off on buying another Pro and waiting for The Mini and/or 2019 iPad. These might tick off all my boxes (especially if they bump the ram up to 3 or 4gb and give the Mini pencil support.)

    I recently returned a new 10.5" because the storage was too small and that I did not want to deal with white spot issues especially since I was paying almost as much as the 2017 12.9" that failed on me.

    It's frustrating. I also believe the thinness is a culprit for many of these issues as my 2017 12.9" wifi iPP got very hot in spots while I was drawing in Procreate. Eventually, my screen stopped responding to touch. I couldn't get a replacement as I could not replicate the problem at Apple, so I took a hit and sold it while I still could get something for it (bought the 2018 iPad with the money).

    I don't remember my iPad Mini 4 ever getting so hot (I didn't draw on it, but even when playing games for a while or toggling between movies and long writing/surfing sessions), it never warmed up.

    I hope Apple addresses and fixes all these issues with the Pros this year, but as they keep making them thinner, who can say?
     
  22. Moyapilot macrumors newbie

    Joined:
    Aug 14, 2015
    #447
    You my friend, have made the right choice.

    The 2018 Ipad is the deal. Looking forward to the 2019 ones too.

    My wife has a 2.5 year old Mini4 that still is perfect till today.

    My dad has my old Air1 that is even older, and still no issues with screen or anything.

    I’ll be returning the Pro 11” after having an unsellable 10.5 now (in good conscience that is). I won’t be filling Apples coffers any longer as they have added insult to injury with the way they are handling this issue.
     
  23. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #448
    Doing that, and/or buying the cheaper iPads is a good way to vote with your wallet.

    Granted, not every iPad Pro is developing these issues, but it still is quite frustrating given the prices and that things keep happening as Apple makes these thinner.
     
  24. Ozzrob macrumors newbie

    Ozzrob

    Joined:
    Dec 22, 2018
    Location:
    Australia
    #449
    The cpu’s are getting larger, that generally means more heat dissipation that combined with making them thinner I feel is where the problem lies
     
  25. cote32mt macrumors member

    cote32mt

    Joined:
    Feb 16, 2011
    Location:
    Deerfield NH
    #450
    “Enjoy the ride”
     

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