You only half quoted me. Some knock the phone and haven’t even seen one in person or used one.
Ok, here's the other half of your quote:
"Probably have never held one, used one, or saw one in person."
So you make up this idea (because you don't actually know) that they haven't held one, used one, or saw one in person and then take a dig at them for THAT (something that may not even be true).
People can make an accurate assessment of a product without buying it first. Some things don't even require the need to even see a photo of it. It all depends upon a person's needs and wants in a device.If you want to be that kinda person and judge something only by photos and YouTube clips have fun with that lol
For example: If a 3.5mm headphone jack is highly important to someone, they don't have to see an iPhone X in person to know they don't like it.