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The great UK nano sim swap

I just tried ordering one from three online but all i could see is £12.90 1 month rolling contract option. I entered all my details and then it asked for a direct debit which makes it basically a contract.

Currently on O2 and I dont top up every month of my iphone 4s...but they just text me that my bolt on is running out.

think ill stick with O2...

when you guys went to three stores did you have to fill in anything? how did you get them working and what plan are you on?
 
jigmeister said:
when you guys went to three stores did you have to fill in anything? how did you get them working and what plan are you on?
Click to expand...

I was just asked for my dob and postcode.
I am on the One Plan (sim only), they link the nano sim to your account at the till and it switches over within 24hrs - it took 6hrs for mine to switch.
 
jigmeister said:
I just tried ordering one from three online but all i could see is £12.90 1 month rolling contract option. I entered all my details and then it asked for a direct debit which makes it basically a contract.

Currently on O2 and I dont top up every month of my iphone 4s...but they just text me that my bolt on is running out.

think ill stick with O2...

when you guys went to three stores did you have to fill in anything? how did you get them working and what plan are you on?
Click to expand...

One month rolling contract in being a contract shocker!

What your on now is Pay As You Go. One month Rollins are the same as longer contract the difference being you can cancel any month (apart from the first).
 
I have my PAC code from giffgaff and ideally want to be on t-mobile on the iphone 5. The way I see it I have 2 options:

1. Get a micro-SIM and port my number and take the 12 months internet deal (PAYG) and try and swap the micro sim for a nano on 21st (maybe losing free internet because it's just for 4 and 4S)

2. Wait for the 21st and see if t-mobile can give me a PAYG nano sim in store.

The advantage of the first option is I can port my number this week. Is there anything I have missed? Any chance they won't have nano sims for new PAYG customers on the 21st?
 
Phoned Vodafone customer services (191) yesterday afternoon. Asked the guy if he knew about the nano sim, which he confirmed, "Yes. The new sim for iPhone 5."
Asked him how I could get one, and he said that he would send on in the post, and that I would need to activate it once I got the new iPhone.

Directly after ending the call, I received an SMS confirming that I had ordered, and would be sent, a nano sim in the post.
 
Pretty painless for me to get one from vodafone:
info: Welcome to Vodafone! You will now be connected with a service adviser. We’re looking forward to assisting you today.
info: You are now connected with Keval.
Keval: Hello, you're chatting with Keval, one of Vodafone's online customer service specialists. May I take your full name and mobile number please?
You: Christopher
Keval: Good Evening! Christopher
You: Hi, is it possible for me to order a new nanoSIM for teh iPhone 5
Keval: How are you doing today? 🙂
Keval: Sure, I will check that for you,.
Keval: In order to resolve your query I'll need to verify your details for security purposes. Let me ask you a few questions in order to assist you.
Keval: Could you please let me know the first line of your address and post code along with your date of birth?
You: Removed
Keval: That matches our records! Thank you for verifying your details.
Keval: Let me check the stock for Nano SIM for you/
Keval: Yepiee!!!
Keval: Its available..
Keval: I will just place an order for Nano SIM and it will be delivered directly to your doorstep within 3-5 working days.
Keval: Would you like me to proceed?
You: Yes, thanks
Keval: Great!
Keval: Just give me a minute.
Keval: Bingo!!!
Keval: I have successfully placed an order for the Nano SIM for your iPhone.
Keval: Once you receive it, please get back to us with the 20 digit of the SIM number on the SIM card so that we can activate it on the account.
Keval: I hope I was quick and cordial enough in resolving the issue for you today.
Keval: Is there anything else I can do for you today?
You: That is all, Thank you for your help
Keval: Cheers : )
Keval: I am greatful to you for the time you spent on the chat , you have been great through out the chat , with regards to the understanding and the patience, I truly appreciate it, and wanna thank you for the same.
Keval: Have a lovely weekend!!
Keval: Bye🙂
Keval: Thanks for chatting with me. To tell Vodafone how I did today or to request for a transcript of this chat (by email), please click the "End Chat" button on the top right of the chat window.
Click to expand...
 
Definitely in stock with Vodafone UK as I just got off the phone from them and mine should be delivered by tuesday
 
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Anyone know of any good Sim only contracts? I'm leaving Giffgaff due to their waiting issue.

I know 3 have a 12month rolling for £6.50ish, but not sure how good they are? Have heard alot of bad press.
 
Their customer service is incredible. In a really bad way. Or at least it used to be.

Trying to extricate yourself from one of their contracts was a particular problem.
 
Scorpia said:
Anyone know of any good Sim only contracts? I'm leaving Giffgaff due to their waiting issue.

I know 3 have a 12month rolling for £6.50ish, but not sure how good they are? Have heard alot of bad press.
Click to expand...

3 looks like best value, if their coverage is ok where you are.

I got a free 3 sim (payg) a few months ago just so that I could find out what the signal was like where I live (TW12).

Despite what their coverage map says, I only got 1-2 bars outdoors and the only way to combat 'no signal' when indoors (no signal in any room of the house) was to hold the phone out of the window! Tried the sim in an old iphone3g and also a 4 and 4s- same result in all handsets.

I wasn't impressed! I might try again and see if there's been any improvement, they have the best looking sim-only tariffs.
 
declandio said:
I don't think O2 are giving them out. Not yet anyway...
Click to expand...

They are expecting stock in their stores to hand out from the 18th, which is better than T-Mobile making you wait until release day when most people will be in waiting for their phones to be delivered.
 
Am I the only one who's planning to just take a pair of scissors to my current SIM on launch day due to the lack of co operation by the networks in providing us with the new sims.
 
I've also jumped from giffgaff to three. I've heard mixed things about their network coverage, but if it's bad, it's only a 30 day contract. Hopefully the other networks can get their act together by then.
 
Vodafone UK are incredible. Just in the last 30 mins went online and asked to chat with Customer Service. 3 Mins later got text message confirmation of my nano sim order (3-5 days delivery).

Here's how to do it:-

1. Click this link to start Live Chat
2. Tell them you have just ordered the iPhone 5 from Apple.com and want to order a "nano sim" so that you can use it when it arrives
3. They'll transfer you to Customer Services
4. Tell same thing to Customer Services
5. Customer Service order it for you
6. 3-5 days later..... profit?
 
andyp350 said:
Am I the only one who's planning to just take a pair of scissors to my current SIM on launch day due to the lack of co operation by the networks in providing us with the new sims.
Click to expand...

No, I'm doing the same. Have already been practising with the template and old cards I've got knocking around the place. I actually want to move to giffgaff so have ordered a couple of their sims in the hope that I can make a decent job of one of them.
 
So i guess as of now - only Voda and three have nano sims in stock. It looks like more than half of the iphone5 owners will be wandering with an expensive mobile with no GSM from friday. Good luck to us!
 
T-Mobile

I posted in the UK Thread but guess it fits here.

Just got off the blower with TMobile (25 min wait and that was with the retention's team) CS said they had still little information regarding when they would get the Nano sims but should be able to sort something out by Saturday 😱

I said this was unacceptable as the Phone gets launched on Friday and the Nano sims should have been sorted way in advance. I even told them to take a leaf from '3''s book who have had them ready to go since last week.

They have now taking my details and will give me a call back from Wednesday for an update with the possibility of sending one out.
 
reclusive46 said:
I just tried Vodafone and they are out of stock
Click to expand...

Definitely call 191. Many of the online chat operators have no clue or havent been told they have them in stock.

I called up and was completed in 5 minutes. They said they are sent first class so should be here tues/wed 🙂

Good luck
 
O2 News blog...

http://news.o2.co.uk/2012/09/15/the-iphone-5-is-coming/

Q: How do I get a nano sim?
A: One will come with the iPhone when you get it from O2 – if you’re buying from elsewhere you’ll be able to get one from us from Monday afternoon (17th September).

Q: What if I get an iPhone 5 from somewhere else? How do I get a nano sim?
A: You’ll need to pick a nano sim up from one of our stores from Monday afternoon (17th September)
 
sam67uk said:
http://news.o2.co.uk/2012/09/15/the-iphone-5-is-coming/

Q: How do I get a nano sim?
A: One will come with the iPhone when you get it from O2 – if you’re buying from elsewhere you’ll be able to get one from us from Monday afternoon (17th September).

Q: What if I get an iPhone 5 from somewhere else? How do I get a nano sim?
A: You’ll need to pick a nano sim up from one of our stores from Monday afternoon (17th September)
Click to expand...

Good news, but a real shame they couldn't have got this info together days ago. They can't have been taken by surprise!
 
domodazzzle said:
Went in into both Three stores in Plymouth and they both have nano sims in stock. I wanted to buy one just for the nano to micro adapter but was told by both stores they're only available for Three pay monthly customers at the moment due to low stock, damn!
Click to expand...

I went in to the Plymouth store and got one today, however I am a current 3 customer on a rolling monthly contract. Just have to wait till 01/10/12 for my 5 to arrive... Doh!
 
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