I was asking about the Softphone.
So you do plan on having a sale (you said you didn't have any scheduled: I am confused).
If that's the case, it's great to hear one is up-coming: I just signed-up for the news.
Thank you.
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Acrobits Softphone - SIP VoIP Phone for iPhone
- Thread starter acrobits
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I was asking about the Softphone.
So you do plan on having a sale (you said you didn't have any scheduled: I am confused).
If that's the case, it's great to hear one is up-coming: I just signed-up for the news.
Thank you.
Callwithus and acrobits softphone 3.1
At the moment, the following Acrobits Softphone 3.1 settings work fine with callwithus. Tested in Siphon as well.
Username: xxxxxxxxx (your 9-digit username)
Domain/Server: sip.callwithus.com
Password: <your 6 digit SIP password>
Port: 5060
Protocol: udp (or Auto)
Auth username: leave blank
Proxy: leave blank
Registration timeout: 1800
RTP port: 16384
RTP port range: 16384 - 16482
STUN server: stun.callwithus.com
Codecs:
G711 u-Law - enabled.
G711 a-Law - enabled
iLBC - disabled;
GSM - disabled.
<Depends on your internet connection type - DSL/Broadband, NAT and Global IP avail.>
Dicvover Global IP: yes (to receive inc. calls)
NAT: enabled
DTMF:
audio
rfc2833
(this is most common scenario. Enable SIP-INFO only if you are 100% sure)
At the moment, the following Acrobits Softphone 3.1 settings work fine with callwithus. Tested in Siphon as well.
Username: xxxxxxxxx (your 9-digit username)
Domain/Server: sip.callwithus.com
Password: <your 6 digit SIP password>
Port: 5060
Protocol: udp (or Auto)
Auth username: leave blank
Proxy: leave blank
Registration timeout: 1800
RTP port: 16384
RTP port range: 16384 - 16482
STUN server: stun.callwithus.com
Codecs:
G711 u-Law - enabled.
G711 a-Law - enabled
iLBC - disabled;
GSM - disabled.
<Depends on your internet connection type - DSL/Broadband, NAT and Global IP avail.>
Dicvover Global IP: yes (to receive inc. calls)
NAT: enabled
DTMF:
audio
rfc2833
(this is most common scenario. Enable SIP-INFO only if you are 100% sure)
BTW, there's also an RSS feed: feed://www.acrobits.cz/feed/
I'm definitely waiting for a sale. I can allow myself to spend $2.99 on top of what I spent already by getting your Gizmo5 for $5.99, which I plan on moving away from.
I hope it comes around soon. How about for the mother's day?
Question about in-app purchase of G729 codec
@acrobits
Hi,
Could you please confirm that the in-app purchase is linked to the device and not to the iTunes account ? I mean if I buy the new iPhone this summer, I will be able to install Acrobits Softphone but I will have to buy again the codec for this device.
Thank you for your answer.
Edit :
It seems that Apple has changed his mind about in-app purchases. They are now linked to the iTunes account instead of the device. Very good news for me !
Source : http://support.apple.com/kb/HT4009
@acrobits
Hi,
Could you please confirm that the in-app purchase is linked to the device and not to the iTunes account ? I mean if I buy the new iPhone this summer, I will be able to install Acrobits Softphone but I will have to buy again the codec for this device.
Thank you for your answer.
Edit :
It seems that Apple has changed his mind about in-app purchases. They are now linked to the iTunes account instead of the device. Very good news for me !
Source : http://support.apple.com/kb/HT4009
I've bought the G.729 codec for 9.99$ and am still getting low to unusable sound quality over Edge on my 2G iPhone. I know my SIP provider supports it as the call does go through and the 729 codec is shown on the call details.
What can we do and what is your refund policy?
What can we do and what is your refund policy?
Are you guys planning on adding Call Transfer at any point? I'd love to be able to use this as a replacement for my desktop softphone or hardphone when I'm remoting.
We are working on adding call transfer. At this point, I can't say whether it will be included in the current version of Acrobits Softphone or a business version that we are working on. The business version will be adding a lot of other new features as well.
If you launch a business version, please let existing users upgrade through an in-app purchase. I do not want to have to buy the new version at the full price. Thank you
Don't spoil it!
Please don't add a bunch of new capability and try to be a central social networking app (IM, etc). The best thing about your product is it is simple and straight forward and focuses on doing one thing.
Keep the focus on call quality and better notifications (hopefully full background support when the new iphone OS supports it).
Please don't add a bunch of new capability and try to be a central social networking app (IM, etc). The best thing about your product is it is simple and straight forward and focuses on doing one thing.
Keep the focus on call quality and better notifications (hopefully full background support when the new iphone OS supports it).
Acrobits Softphone 3.2.3 is now available on the App Store
The latest update to Acrobits Softphone, 3.2.3, is now available on the App Store. The latest update to Acrobits Softphone adds the ability to configure the packet size for codecs and includes some minor bug fixes.
The latest update to Acrobits Softphone, 3.2.3, is now available on the App Store. The latest update to Acrobits Softphone adds the ability to configure the packet size for codecs and includes some minor bug fixes.
Acrobits Softphone for SIP Providers
Acrobits has a new interface for SIP providers to join our list of preconfigured providers. Instead of having to go through the complexities of SIP account configuration, customers of providers on our preconfigured list simply enter their username and password to start making calls. For more info, click here
Acrobits has a new interface for SIP providers to join our list of preconfigured providers. Instead of having to go through the complexities of SIP account configuration, customers of providers on our preconfigured list simply enter their username and password to start making calls. For more info, click here
Push technology
1. what sip credentials are required by Acrobits push server to register to sip server
2. is Apple push capability (XMPP protocol ?) always present on iPhone device or is that something that is enabled when installing Acrobits
3. with the 4G iPhone is push technology required to receive calls, i.e. will Acrobits run in the background ?
Thanks; George
I'm a happy user of the software and would like to know more about the push technology that it uses. Few questions:
1. what sip credentials are required by Acrobits push server to register to sip server
2. is Apple push capability (XMPP protocol ?) always present on iPhone device or is that something that is enabled when installing Acrobits
3. with the 4G iPhone is push technology required to receive calls, i.e. will Acrobits run in the background ?
Thanks; George
1. SIPIS, our server that handles push notifications, registers using the same credentials you register with when Acrobits Softphone is open. It receives the invite when Acrobits Softphone is closed on your device. We send the relevant information to Apple, who send you the push notification. Once you tap on answer, Acrobits Softphone opens and automatically answers the call.
2. The Apple push capability is always available on your device. But the iPhone settings allow you to turn Notifications off. You can also turn off push notifications for specific apps as well.
3. It doesn't yet, but we plan to support backgrounding capability in Acrobits Softphone. The new business version we're working on will have this capability upon release (hopefully within the next month), and we plan to add it to the current version of Acrobits Softphone shortly after.
I have been using Acrobits for a little while now and have run across two main issues.
I'm on voip.ms. Please help.
- Usage on 3G/EDGE can result in poor call quality (voice dropping every few seconds). It doesn't appear to be a problem on WiFi .
- How do I enable sending DMTF tones that work with conference call lines? I cannot seem to get it working even after setting "Send all enabled" with all modes enabled.
I'm on voip.ms. Please help.
1. There are a couple of things you can try but this could be a problem with poor coverage. In the softphone, tap on settings, then SIP Accounts, then your SIP account. Tap on advanced settings, then codecs for wifi. Move G.711 ulaw and G.711 alaw to the disabled section. Be sure to save the change. This will ensure that only the low bit rate codecs are used when you're using 3G. If you haven't already, you may also want to purchase the G.729 Annex A codec. This is a high quality, low bit rate codec that is usually good for 3G/edge calls. Unfortunately, I can't guarantee this will improve the quality since it is possible the issue is something we have no control over. Even though more and more carriers are allowing VoIP over 3G, some of them just don't have the coverage to provide good quality calls over 3G. Also, I've heard that some carriers, while they don't actually block VoIP or SIP, do something to RTP traffic that greatly reduces the audio quality. One other thing that you might try is adjusting the packet size. Go back to codecs for 3G and you'll see the setting for packet size. Increasing the packet size uses less bandwidth since less total packets will be sent, but lost packets might be more noticeable since more audio is contained in each packet. We've tried to make the codecs as customizable so customers can experiment to see what gives them the best results.
2. If you're having an issue with DTMF tone, I would recommending turning 'Send all Enabled' off and moving audio to the disabled section. If you still have an issue, try enabling only one Mode at a time. Try rfc 2833 first, if it doesn't work, try enabling just SIP INFO. I'm pretty sure one of them will work. We've made the DTMF Mode extremely customizable as well.
I concur. I've spent $18 on this app already, and while I love it, there's basic functionality (hold, transfer) that should have been on there to begin with for the cost - there's no way I would spend ANOTHER $20 on a new version just to get these capabilities, though I might be convinced to pay $5 or so to tack them on to the existing app.
Not to be pushy, but Counterpath's Bria software offers call hold and transfer for $4. Let's not get greedy here.
On the DMTF tone, I tried all combinations and I'm still unable to register with my conference calling service (AT&T). Other suggestions as I really would like to have this feature working.
Do DTMF Tones work for other functions? I'm not sure exactly how AT&T's conference calling service works. We have many customers that use Acrobits Softphone to listen in on conference calls, but the current version does not support originating a conference call (the business version will). I might have misunderstood the original issue.
So, Acrobits is finally upgraded to iOS4 background capability - but, we learn, Apple has imposed significant limitations on how this can work. I've been waiting for a fully functional SIP client since iPhone day 1!
Oddly, when I first tried the new version last night from home, connecting to my work SIP server via VPN, backgrounding worked?? I guess the conversion to TLS over the VPN must be working? It won't work here at the office now, even with the VPN over 3g though.
Anyhow, I am going to look into updating our Asterisk server to support TCP transport, but in the meantime, I'd at least like to be able to force it to stay awake in the background to receive calls, but this is not working. I get a pop-up notification, but no sound (no ringer) and when I choose Answer, it brings me into the program, but just to the keypad - the call is not answered and there is no Answer button on the screen. Thoughts?
I've been waiting for a fully functional SIP client since iPhone day 1!Oddly, when I first tried the new version last night from home, connecting to my work SIP server via VPN, backgrounding worked?? I guess the conversion to TLS over the VPN must be working? It won't work here at the office now, even with the VPN over 3g though.
Anyhow, I am going to look into updating our Asterisk server to support TCP transport, but in the meantime, I'd at least like to be able to force it to stay awake in the background to receive calls, but this is not working. I get a pop-up notification, but no sound (no ringer) and when I choose Answer, it brings me into the program, but just to the keypad - the call is not answered and there is no Answer button on the screen. Thoughts?
So, Acrobits is finally upgraded to iOS4 background capability - but, we learn, Apple has imposed significant limitations on how this can work.
Oddly, when I first tried the new version last night from home, connecting to my work SIP server via VPN, backgrounding worked?? I guess the conversion to TLS over the VPN must be working? It won't work here at the office now, even with the VPN over 3g though.
Anyhow, I am going to look into updating our Asterisk server to support TCP transport, but in the meantime, I'd at least like to be able to force it to stay awake in the background to receive calls, but this is not working. I get a pop-up notification, but no sound (no ringer) and when I choose Answer, it brings me into the program, but just to the keypad - the call is not answered and there is no Answer button on the screen. Thoughts?
The backgrounding does seem to have some considerable downsides. However, with the new fast switching support, using push notifications works pretty well. No more waiting for the app to load every time a call comes in.